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Disabled Access Guide for Lewisham Shopping Centre
Molesworth Street
Lewisham
London
SE13 7HB
Tel: 020 8852 0094
Email: lewishamshopping@landsecurities.com
Web: http://www.lewishamshopping.co.uk
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 17:30 |
| Tuesday | 09:00 - 17:30 |
| Wednesday | 09:00 - 17:30 |
| Thursday | 09:00 - 17:30 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 18:00 |
| Sunday | 11:00 - 17:00 |
Location
The venue is situated within the centre of the town.
This venue is situated in Lewisham.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Lewisham.
There is a bus stop within 150m (164yds) of the venue.
The nearest underground station is Lewisham DLR.
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is not free for Blue Badge holders.
The car park is located above the shopping centre.
The car park type is multi-storey.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 32 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.2m x 5m (10ft 5in x 16ft 4in).
The nearest designated bay is 11m (12yd) from the central square lift.
The furthest designated bay is 28m (30yd) from the central square lift.
The route from the car park to the entrance is accessible to a wheelchair user unaided.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does have a height restriction barrier.
The maximum height is 1.83m (6ft ).
Other Floors (Car Park)
The floors which are accessible by stairs are G-1-2-3-4-5.
There are 15+ steps between floors.
The lighting level is medium.
The steps are not clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
The shopping centre is located on the ground floor, all other levels are for the car park.
Outside Access (North Mall)
This information is for the entrance located on Rennell Street.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 128cm (4ft 2in) wide.
Level Change (North Mall)
There is a ramp or slope to access this area/service.
The ramp or slope is located inside the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
Outside Access (South West Walk)
This information is for the entrance located on Molesworth Street.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 115cm (3ft 9in) wide.
There is also one double width heavy door that opens both ways, 110cm in width.
Level Change (South West Walk)
There is a ramp or slope to access this area/service.
The ramp or slope is located inside the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
Outside Access (South East Walk)
This information is for the entrance located on Molesworth Street.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 150cm (4ft 11in) wide.
There is also one double width heavy door that opens both ways, 150cm in width.
Level Change (South East Walk)
There is a ramp or slope to access this area/service.
The ramp or slope is located inside the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
Outside Access (North East Walk)
This information is for the entrance located on Lewisham High Street.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 140cm (4ft 7in) wide.
There is also one double width heavy door that opens both ways, 140 cm wide.
Level Change (North East Walk)
There is a ramp or slope to access this area/service.
The ramp or slope is located inside the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
Outside Access (East Mall)
This information is for the entrance located on Lewisham High Street.
There is level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 180cm (5ft 10in) wide.
There are also 2 double width heavy doors that open both ways, 160 cm wide.
Outside Access (West Walk)
This information is for the entrance located on Molesworth Street.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 135cm (4ft 5in) wide.
This entrance also contains 1 double width door that opens both ways, 140cm in width.
Level Change (West Walk)
There is a ramp or slope to access this area/service.
The ramp or slope is located inside the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
Reception
The reception desk is 62m (68yd) from the East Mall Entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk does not have a lowered section.
Lighting levels are bright.
There is not a hearing assistance system.
Inside Access
There is level access to the service.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are medium.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
Lift (Central Square)
There is a lift for public use.
The lift is located in the centre of the shopping centre.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2-3-4-5.
The lift is 66m (72yd) from the East Mall entrance .
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.1m x 1.8m (3ft 7in x 5ft 10in).
The clear door width is 100cm.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is medium.
The lift does have Braille markings.
The lift does have tactile markings.
Lift (North Mall)
There is a lift for public use.
The lift is located on the North Mall.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2-3-4-5.
The lift is 45m (49yd) from the North East Walk entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.1m x 1.8m (3ft 7in x 5ft 10in).
The clear door width is 95cm.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is bright.
The lift does have Braille markings.
The lift does have tactile markings.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 24m (26yd) from the West Walk entrance.
The adapted toilet is located on Molesworth Street outside of the shopping centre.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is required for the adapted toilet.
The key is a radar key.
The key can be obtained from a member of security.
The door opens outwards.
The door is locked by a locking handle.
The width of the adapted toilet door is 85cm (2ft 9in).
The door is light.
The dimensions of the adapted toilet are 150cm x 210cm (4ft 11in x 6ft 10in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
The lateral transfer space is 80cm (2ft 7in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
It is not a push button style of alarm.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 47cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are medium.
There are 2 adapted toilets available, with identical fixtures and fittings, except one has lateral transfer to the left and the other to the right.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located on Molesworth Street outside the centre.
The female and male toilets are 24m (26yd) from the West Walk entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are medium.
Baby Change Facilities
Baby change facilities are located within the venue.
The baby change facilities are located on Molesworth Street outside the centre.
The height of the baby change table once extended is 90cm (2ft 11in).
Inside the venue, there is level access to the baby change facility.
Outside Access (Shopmobility)
This information is for the entrance located near to North Mall entrance.
There is not level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 100cm (3ft 3in) wide.
Level Change (Shopmobility)
There is a ramp or slope to access this area/service.
The ramp or slope is located inside the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
Shopmobility
Route maps are available.
Manual wheelchairs are available.
Powered wheelchairs are available.
Powered scooters are available.
Equipment does not have to be booked in advance.
There is a hire charge.
Escorts are normally available to assist around Town / City.
Escorts do need to be booked in advance.
Trained escorts are not available for people with a visual impairment.
Trained escorts are not available for people with a hearing impairment.
Additional Information
Staff do not receive disability awareness training.
Documents are not available in Braille.
Documents are not available in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
Staff are Text Relay aware.
