| Day | Opening Times |
|---|---|
| Monday | 09:30 - 17:30 |
| Tuesday | 09:30 - 17:30 |
| Wednesday | 09:30 - 17:30 |
| Thursday | 09:30 - 17:30 |
| Friday | 09:30 - 15:00 |
| Saturday | Closed |
| Sunday | Closed |
The venue is situated within the centre of the city.
This venue is situated in London.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Charing Cross.
There is a bus stop within 150m (164yds) of the venue.
The nearest underground station is Leicester Square.
This venue does not have its own car park.
There is a car park for public use within 200m (approx).
The name of the car park is China Town car park.
The car park is located off Newport Court.
On street marked Blue Badge bays are not available.
Clearly signed and/or standard on street marked bays are not available.
There is not a designated drop off point.
This information is for the entrance located at the front of the building.
There is not level access to the service.
The bell is not in a suitable position to allow wheelchair users to gain access.
The intercom is not in a position to allow wheelchair users to gain access.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 69cm (2ft 3in) wide.
There is a second set of doors.
The doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 67cm (2ft 2in) wide.
There are steps to access this area/service.
The steps are located in front of and immediately beyond the entrance.
There are 15+ steps to the area/service.
The lighting levels at the steps are medium.
The steps are clearly marked.
The steps are medium.
The steps do not have handrails.
There is not level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
Lighting levels are medium.
There is not a touchscreen.
There is not a prescription box.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
There is not level access once inside the venue.
There is not a hearing assistance system.
This venue does play background music.
Music is played in some parts of the venue.
The lighting levels are varied.
The type of flooring in walkways and corridors is carpet.
There is a waiting room / area.
There is not level access into the waiting room / area.
There are doors into the waiting room / area.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 67cm (2ft 2in) wide.
The type of flooring is carpet.
All chairs are permanently fixed.
No tables are permanently fixed.
No chairs have armrests.
Announcements are audible.
Information in other languages and formats is not available on request.
Lighting levels are medium.
The room does have background music playing.
There is no television.
There is not space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
There are 1 consultation / treatment rooms available.
The consultation / treatment room is 3m (9ft 10in) from the reception.
There is not level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 71cm (2ft 3in) wide.
The type of flooring is carpet.
There is room for a wheelchair user to manoeuvre.
There is a chair.
The chair is adjustable.
All chairs have armrests.
All chairs are permanently fixed.
A hoist is not available.
Lighting levels are bright.
The room does have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
There are no adapted toilets within this venue designated for public use.
Standard toilets are available.
The female and male toilets are located off the reception area.
Inside the venue, there is not level access to the female and male toilet.
Lighting levels are medium.
There are steps to access this area/service.
The steps are located off the foyer.
There are 9 steps to the area/service.
The lighting levels at the steps are medium.
The steps are clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on the left going up.
Staff do receive disability awareness training.
Documents are not available in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service cannot be requested.
Staff are not Text Relay aware.
Children are welcomed at the venue.