Disabled Access Guide for Learner Services

Learner Services is located within the main reception in Henry West Building.

The venue is situated within the centre of the campus.

This venue is situated in the Middleton Campus.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Mills Hill.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is free for all users.

The car park is at the front of the venue.

The car park type is open air/surface.

There are 7 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 4m x 5m (13ft 1in x 16ft 4in).

The nearest designated bay is 11m (12yd) from the main entrance.

The furthest designated bay is 23m (25yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are dropped kerbs.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The dropped kerb does have tactile paving.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 156cm (5ft 1in) wide.

There is an accessible entrance on the left of the main entrance.

This door is opened by using a push pad.

The door is single, opens towards you and is 90cm wide.

The push pad is at a height of 105cm.

The photograph on the right shows the single entrance.

There is a ramp or slope to access this area/service.

The ramp or slope is located leading to the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

This information is for the entrance located at the side of the building.

There is not level access to the service.

The main doors open towards you (pull).

The doors are single width.

The doors are heavy.

The door opening is 124cm (4ft ) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located leading to the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

This information is for the entrance located at the rear of the building.

There is not level access to the service.

The main doors open both ways.

The doors are double width.

The doors are heavy.

The door opening is 110cm (3ft 7in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located leading to the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

This information is for the entrance located at the front of the building.

There is level access to the service.

The main doors open both ways.

The doors are single width.

The doors are heavy.

The door opening is 100cm (3ft 3in) wide.

The reception desk is 2m (6ft 6in) from the learner services entrance.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are medium.

There is level access to the service.

There is a hearing assistance system.

The system is a portable loop.

Staff are trained to use the hearing assistance system.

This venue does not play background music.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

The nearest adapted toilets are located within the Henry West Building. Please see the guide for Henry West Building for further details.

The nearest standard toilets are located within the Henry West Building. Please see the guide for Henry West Building for further details.

Staff do receive disability awareness training.

Documents are not available in Braille.

Documents are not available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are Text Relay aware.