Disabled Access Guide for League of Friends Shop

The League of Friends shop is located on the ground floor of the Administration Block.

The League of Friends shop serves drinks and snacks and also sells gifts and cards.

The venue is situated outside the centre of the town.

This venue is situated in Ashford.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Ashford.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is not free for all users.

Parking is free for Blue Badge holders.

The car park is at the front of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 13 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.8m x 5m (12ft 5in x 16ft 4in).

The nearest designated bay is 16m (17yd) from the main entrance.

The furthest designated bay is 45m (49yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

The car park is pay and display.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 186cm (6ft 1in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 186cm (6ft 1in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

This information is for the entrance located off the entrance lobby.

There is level access to the service.

The main doors open (no doors).

The door opening is 230cm (7ft 6in) wide.

There is a roller shutter which is lowered when the shop is closed.

There is level access once inside the venue.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

The type of flooring in walkways and corridors is vinyl.

The following information is for the cafe.

Once inside, there is level access to the service.

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is not a lowered section at the service counter.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

No chairs are permanently fixed.

No chairs have armrests.

The nearest table is 2m (6ft 6in) from the lobby entrance.

The distance between the floor and the lowest dining table is 73cm (2ft 4in) cm.

The distance between the floor and the highest dining table is 73cm (2ft 4in) cm.

Menus are wall only.

Picture menus are not available.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is hot and cold drinks and snacks.

There are no adapted toilets within this venue designated for public use.

The nearest adapted toilets are located off the corridor leading to Chaucer and Wordsworth wards.

Please see the guide for Ashford Hospital - Main Entrance for details.

Availability and Location of Standard Toilets

Standard toilets are not available.

The nearest standard male and female toilets are located off the main entrance foyer.

Please see the guide for Ashford Hospital - Main Entrance for details.

Staff do not receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are not Text Relay aware.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.

Children are welcomed at the venue.