Disabled Access Guide for Lauder and Rees Opticians

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Paddington.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Paddington.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 90cm (2ft 11in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

The width of the ramp or slope is 90cm (2ft 11in).

There is a 3cm threshold in the doorway.

The desk is 5m (16ft 4in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is low.

The desk does not have a lowered section.

Lighting levels are bright.

There is not a hearing assistance system.

There is not a prescription box.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

The type of flooring in walkways and corridors is wood.

There are 1 consultation / treatment rooms available.

The consultation / treatment room is 9m (29ft 6in) from the main entrance.

There is not level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 70cm (2ft 3in) wide.

The type of flooring is wood.

There is a chair.

The chair is adjustable.

All chairs have armrests.

All chairs are permanently fixed.

All tables are permanently fixed.

A hoist is not available.

A sling is not available.

Lighting levels are adjustable.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

There is a ramp or slope to access this area/service.

The ramp or slope bypasses the steps.

The ramp or slope is steep.

The ramp or slope is portable.

Please contact a member of staff.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 2 steps to the area/service.

The lighting levels at the steps are bright.

The steps are not clearly marked.

The steps are deep.

The steps do not have handrails.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do not receive disability awareness training.

Documents are not available in Braille.

Documents are not available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are not Text Relay aware.

Children are welcomed at the venue.