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Disabled Access Guide for Larkswood Centre
Thorpe Coombe Hospital
714 Forest Road
Walthamstow
London
E17 3HP
Tel: 0300 555 1241
Email: PALS@nelft.nhs.uk
Web: http://www.nelft.nhs.uk
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Introduction
Services/facilities within the building include :
the Community Drug and Alcohol Unit and the Clozaril Clinic at ground floor level:
the Assertive Outreach Team, rehab and the Impart Team at first floor level:
the Home Treatment Team and the Community Drug and Alcohol Unit at second floor level:
the Home Treatment Team at third floor level .
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 19:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated within the centre of the town.
This venue is situated in Walthamstow.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Wood Street.
There is a bus stop within 150m (164yds) of the venue.
The nearest underground station is Walthamstow Central.
Parking
This venue does have its own car park.
Parking is free for all users.
The car park is at the side of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There is 1 designated parking bay within the car park.
The dimensions of the designated parking bay(s) are 3.2m x 6.2m (10ft 5in x 20ft 4in).
The nearest designated bay is 30m (33yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
There is not a dropped kerb/non stepped access from the car park to the venue.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The bell is not in a suitable position to allow wheelchair users to gain access.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 90cm (2ft 11in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is not a level landing at the top of the ramp.
The width of the ramp or slope is 140cm (4ft 7in).
Reception
The desk is 1m (3ft 3in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
The desk is generally staffed.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
Inside Access
There is level access once inside the venue.
This venue does not play background music.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
The type of flooring in walkways and corridors is vinyl.
The photograph shows the meeting room.
Waiting Room / Area
There is a waiting room / area.
The waiting room / area is 2m (6ft 6in) from the main entrance.
There is level access into the waiting room / area.
There are doors into the waiting room / area.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 77cm (2ft 6in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
Some chairs are permanently fixed.
No tables are permanently fixed.
No chairs have armrests.
Announcements are in person.
Lighting levels are medium.
The room does not have background music playing.
There is a television.
The television does have subtitles.
There is space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
Consultation / Treatment Room (Consulting Room)
There are 10 consultation / treatment rooms available.
The room surveyed was G.08.
The consultation / treatment room is 24m (26yd) from the main entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 70cm (2ft 3in) wide.
The type of flooring is vinyl.
There is not a bed/couch.
There is a chair.
The chair is not adjustable.
All chairs have armrests.
No chairs are permanently fixed.
No tables are permanently fixed.
Lighting levels are bright.
The room does not have background music playing.
Consultation / Treatment Room (Treatment Room)
There are 2 consultation / treatment rooms available.
The room surveyed was G13.
The consultation / treatment room is 27m (29yd) from the main entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are light.
The door opening is 70cm (2ft 3in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is not a chair.
A hoist is not available.
A sling is not available.
Lighting levels are medium.
The room does not have background music playing.
Other Floors
The floors which are accessible by stairs are G-1-2-3.
There are 15+ steps between floors.
The lighting level is medium.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on the left side going up.
There is a landing.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is Braille signage on or near the toilet door.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The accessible toilet is 11m (12yd) from the main entrance.
The accessible toilet is located off the main corridor.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the accessible toilet door is 74cm (2ft 5in).
The door is heavy.
The dimensions of the accessible toilet are 168cm x 214cm (5ft 6in x 7ft ).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 108cm (3ft 6in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is a shelf within the accessible toilet.
The shelf is not higher than 100cm (3ft 3in).
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 115cm (3ft 9in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is poor.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is fair.
Lighting levels are medium.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Unisex Toilets
The unisex toilet is located past reception.
The unisex toilets are 9m (29ft 6in) from the main entrance.
Inside the venue, there is level access to the unisex toilet.
Lighting levels are low.
Baby Change Facilities
Baby change facilities are not located within the venue.
Additional Information
Staff do receive disability awareness / equality training.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
Children are not welcomed at the venue.
