| Day | Opening Times |
|---|---|
| Monday | 08:30 - 20:00 |
| Tuesday | 08:00 - 16:30 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 16:00 |
| Saturday | Closed |
| Sunday | Closed |
The venue is situated within the centre of the area.
This venue is situated in Beckenham.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Beckenham Junction.
There is a bus stop within 150m (164yds) of the venue.
This venue does have its own car park.
Parking is free for all users.
The car park is at the front of the venue.
The car park type is open air/surface.
There are 0 designated parking bay(s) within the car park.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Parking space is available to Blue Badge holders by arrangement.
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 80cm (2ft 7in) wide.
There is a ramp or slope to access this area/service.
The ramp or slope bypasses the steps.
The ramp or slope is moderate.
The ramp or slope is portable.
Please contact reception.
The width of the ramp or slope is 77cm (2ft 6in).
There are steps to access this area/service.
The steps are located in front of the entrance.
There are 1 steps to the area/service.
The steps are not clearly marked.
The steps are medium.
The steps do not have handrails.
The desk is 1m (3ft 3in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
The desk is generally staffed.
Lighting levels are bright.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
There is level access once inside the venue.
There is not a hearing assistance system.
This venue does play background music.
Music is played in some parts of the venue.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
The type of flooring in walkways and corridors is carpet.
There is a waiting room / area.
The waiting room / area is 2m (6ft 6in) from the main entrance.
There is level access into the waiting room / area.
There are not doors into the waiting room / area.
The type of flooring is carpet.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
No tables are permanently fixed.
No chairs have armrests.
Announcements are in person.
Lighting levels are medium.
The room does have background music playing.
There is no television.
There is space for an assistance dog to rest.
There are no vending machines.
There is a children's play area.
There are 4 consultation / treatment rooms available.
The room surveyed was No. 1.
The consultation / treatment room is 5m (16ft 4in) from the main entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 75cm (2ft 5in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a chair.
The chair is adjustable.
All chairs have armrests.
All chairs are permanently fixed.
A hoist is not available.
Lighting levels are bright.
The room does not have background music playing.
The floors which are accessible by stairs are G-1.
There are 15+ steps between floors.
The lighting level is medium.
The steps are not clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
The services on the floors which are not accessible are 3 additional consulting rooms and unisex toilet.
There are no adapted toilets within this venue designated for public use.
Standard toilets are available.
The unisex toilet is located off the first floor landing.
The unisex toilets are 2m (6ft 6in) from the stairs.
Inside the venue, there is not level access to the unisex toilet.
Lighting levels are medium.
Baby change facilities are not located within the venue.
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
Staff are Text Relay aware.