Access Guide
Introduction
- Services / facilities within the building include Universal Credit Advisors and Jobs and Business Glasgow.
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Comments
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- The venue is Dementia Friendly.
- The venue is offers various courses and activities including Bi-Lingual Bookbug, (Mandarin / English), ESOL (English to Speakers of Other Languages) and adult literacy classes.
Opening Times
- Monday 10:00 - 17:00.
- Tuesday 10:00 - 20:00.
- Wednesday 10:00 - 17:00.
- Thursday 10:00 - 20:00.
- Friday 10:00 - 17:00.
- Saturday 10:00 - 17:00.
- Sunday Closed.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Garscadden.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 500cm x 320cm (16ft 5in x 10ft 6in).
- The nearest Blue Badge bay is 10m (10yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 12m (13yd 4in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The Blue Badge bay markings were barely visible at the time of update in January 2022.
- New marked bays for electric charging points were added very close behind the Blue Badge bays.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is ramped/sloped or stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 130cm.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 127cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 109cm (3ft 7in).
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located leading to the entrance.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 18cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
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Comments
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- The security barriers at the second entrance door have a width of 92cm between them.
Reception
- The desk/counter is 12m (13yd 4in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is not signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 21/01/2022.
- The hearing assistance system was not working at the time of testing.
Inside Access
- There is level access to the service(s).
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
Library
- This library does not have a regular supply of books in Braille.
- This library does have a regular supply of books in large print.
- This library does have a regular supply of books in audio format.
- There is an ordering service.
- The library does have computers with accessible software.
- Accessible software includes JAWS, Zoomtext and Kurzweil.
- Auxiliary aids are available for computer users.
- A large text keyboard, large rollerball mouse and height adjustable chair is / are available.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 5m (5yd 1ft) from the main entrance.
- This accessible toilet is located ahead as you enter, in the foyer before the second sets of doors.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from reception.
- The door opens outwards.
- The door is locked by key (not RADAR).
- The width of the accessible toilet door is 81cm (2ft 8in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 190cm x 220cm (6ft 3in x 7ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 130cm (4ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 124cm.
- The shelf is not located where it is reachable.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 89cm (2ft 11in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Documents are not available in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on the grassy areas around the venue.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are available.