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Kingston Tourist & Visitor Information Centre
Market House
Market Place
Kingston upon Thames
Surrey
KT1 1JS
Tel: 020 8547 5592
Email: tourist.information@rbk.kingston.gov.uk
Web: http://www.kingston.gov.uk/tourism
Email us about this Venue
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 10:00 - 17:00 |
| Tuesday | 10:00 - 17:00 |
| Wednesday | 10:00 - 17:00 |
| Thursday | 10:00 - 17:00 |
| Friday | 10:00 - 17:00 |
| Saturday | 10:00 - 17:00 |
| Sunday | Closed |
Location
The venue is situated within the centre of the town or city.
This venue is situated in Kingston upon Thames.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Kingston.
Parking
This venue does not have its own car park.
There is a car park for public use within 200m (approx).
Most of Market Place is pedestrianised, there is some limited blue badge parking available at the entrance to Market Place.
Outside Access (Market Place)
There is level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 100cm (3ft 3in) wide.
There is a second set of doors.
The doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 160cm (5ft 2in) wide.
Outside Access (Church Doors)
There is level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 115cm (3ft 9in) wide.
Reception
The reception desk is 10m (11yd) from the front entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Inside Access
There is level access to the service.
This venue does not play background music.
The lighting levels are bright.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
The adapted toilet is 5m (16ft 4in) from the accessible entrance.
The adapted toilet is located in the entrance foyer.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is required for the adapted toilet.
The key is a radar key.
The key can be obtained from a member of staff.
The door opens outwards.
The door is locked by a locking handle.
The dimensions of the adapted toilet are 135cm x 180cm (4ft 5in x 5ft 10in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 75cm (2ft 5in).
The tap type is lever.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is a towel dispenser.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 120cm (3ft 11in) high.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is placed higher than 74cm.
The sink is 75cm (2ft 5in) high.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is good.
Wall mounted and drop down rails are available.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located in the entrance foyer.
The female toilets are 5m (16ft 4in) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located in the entrance foyer.
The male toilets are 5m (16ft 4in) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
Additional Information
Staff do receive disability awareness training.
Documents are not available in Braille.
Documents are available in large print.
Registered assistance dogs are welcomed.
A member of staff trained in sign language skills is not generally on duty.
The Visitor & Tourist Information Centre provides local, regional and national tourist and travel information and a comprehensive community information service for local residents and visitors to Kingston.
