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Disabled Access Guide for Kingston Shopmobility
Eden Walk Shopping Centre Car Park
Union Street
Kingston upon Thames
Surrey
KT1 1BL
Tel: 020 8547 1255
Fax: 020 8547 1255
Email: info@shopmobilityuk.org
Web: http://www.shopmobilityuk.org
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 10:00 - 16:45 |
| Tuesday | 10:00 - 16:45 |
| Wednesday | 10:00 - 16:45 |
| Thursday | 10:00 - 16:45 |
| Friday | 10:00 - 16:45 |
| Saturday | 10:00 - 16:45 |
| Sunday | 11:00 - 16:30 |
Location
The venue is situated within the centre of the town.
This venue is situated in Kingston upon Thames.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Kingston.
The Shopmobility is located on level 2 of the Eden Walk Shopping Centre.
Parking
This venue does have its own car park.
The car park is at the front of the venue.
The car park type is open air/surface.
The route from the car park to the entrance is accessible to a wheelchair user unaided.
The car park surface is tarmac.
The convenient drop off point is located outside the shopmobility office.
There are reserved spaces available for shopmobility users outside the main office.
Outside Access (Main Entrance)
There is level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 90cm (2ft 11in) wide.
Inside Access
There is level access to the service.
There is not a hearing assistance system.
The lighting levels are bright.
Adapted Toilet (Eden Walk Shopping Centre)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 15m (16yd) from the main entrance.
The adapted toilet is located on level 2 of the car park.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is required for the adapted toilet.
The key is a radar key.
The key can be obtained from the car park kiosk.
The door opens outwards.
The door is locked by a locking handle.
The door is light.
The dimensions of the adapted toilet are 150cm x 220cm (4ft 11in x 7ft 2in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 60cm (1ft 11in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 110cm (3ft 7in) high.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is poor.
The contrast between the external door and wall is poor.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are medium.
Standard Toilet (Eden Walk Shopping Centre)
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located on level 2 of the car park.
The female toilets are 17m (18yd) from the main entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are medium.
Access to Standard Male Toilets
The male toilets are located on level 2 of the car park.
The male toilets are 16m (17yd) from the main entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are medium.
Baby Change Facilities
Baby change facilities are located within the standard toilet.
The baby change facilities are located next to the female faciity.
The height of the baby change table once extended is 86cm (2ft 9in).
Inside the venue, there is level access to the baby change facility.
Shopmobility
Manual wheelchairs are available.
Powered wheelchairs are available.
Powered scooters are available.
Equipment does have to be booked in advance.
There is not a hire charge.
Escorts are not normally available to assist around Town / City.
Trained escorts are not available for people with a visual impairment.
Trained escorts are not available for people with a hearing impairment.
Additional Information
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
Staff are Text Relay aware.
