Disabled Access Guide for Kingfisher Leisure Centre

Facilities at the centre include: Fitness Suite, Aerobics classes, Crèche, Squash Courts and Meeting and Conference facilities.

The opening times for the various facilities available may vary, please contact the centre for details.

The venue is situated within the centre of the town or city.

This venue is situated in Kingston Upon Thames.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Kingston Upon Thames.

This venue does not have its own car park.

There are 2 bays located at the rear of the centre for access to the alternative entrance.

The Cattle Market public car park is situated adjacent to the centre.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 130cm (4ft 3in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

Access to the main entrance from the Fairfield Road is through the park.

There is not level access to the service.

The intercom is in a position to allow wheelchair users to gain access.

The main doors open towards you (pull).

The doors are single width.

The doors are heavy.

The door opening is 80cm (2ft 7in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located next to the designated parking.

The ramp or slope is moderate.

The ramp or slope is permanent.

The width of the ramp or slope is 120cm (3ft 11in).

There are steps to access this area/service.

There are 8 steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

The ramp is used to overcome the steps.

The reception desk is 10m (11yd) from the front entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is a lowered section of the desk at reception.

There is level access to the service.

There is not a hearing assistance system.

The lighting levels are low.

There is direct/ level access to the services from the alternative entrance at the rear of the centre. Otherwise there is ramped, step or lift access from the main entrance.

There is level access to the steam room, sauna and the lower level of the gym. There are wider doors for the steam room and sauna and wet side chairs are available.

The photograph shows the barrier entrance next to the reception desk.

The floors which are accessible by stairs are B-G.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

There is a lift for public use.

The lift is located in the staff area.

The lift is a standard lift.

The floors which are accessible by this lift are B-G.

The lift is 50m (55yd) from the accessible entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 0.9m x 1.5m (2ft 11in x 4ft 11in).

There is a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The lighting level in the lift is bright.

The lift does not have Braille markings.

The lift does have tactile markings.

There are accessible toilets within this venue designated for public use.

Location of and access to accessible toilets

Features and dimensions of accessible toilets

Position of fixtures in accessible toilets

Colour contrast and lighting in accessible toilets

Wall mounted and drop down rails are available.

There are baby changing facilities in the adapted toilet.

The toilet information refers to the toilet in the reception area.

Adapted toilet facilities are also available in the changing areas and the health suite.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located in the reception area.

The female toilets are 12m (13yd) from the accessible entrance.

Inside the venue, there is level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located next to reception.

The male toilets are 15m (16yd) from the accessible entrance.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

The toilet information refers to the toilet in the reception area.

Adapted toilet facilities are also available in the changing areas and the health suite.

Once inside, there is level access to the service.

Full table service is available.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

No chairs are permanently fixed.

The distance between the floor and the lowest dining table is 70cm (2ft 3in).

Menus are hand held.

Menus are not available in Braille.

Menus are not available in large print.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is hot and cold snacks.

The opening times for the cafe is 09.00 - 18.00.

There is a ramped entrance into the water.

There is a wet side chair available.

There is not a hoist for wheelchair users to access the water.

There are not steps into the swimming pool.

There is a ladder type entrance into the water.

There is a hydraulic hoist available for chair to wet side chair transfer. Access is to the main pool only.

There is a fully adapted changing room and wheel in shower available in the health suite, located at the sauna and the steam room.

There are accessible changing rooms available.

The accessible changing rooms are located in the main changing area & health suite.

The accessible changing room is 25m (27yd) from the swimming pool.

There is a hydraulic hoist available for chair to wet side chair transfer. Access is to the main pool only.

There is a fully adapted changing room and wheel in shower available in the health suite, located at the sauna and the steam room.

Staff do receive disability awareness / equality training.

Documents are not available in Braille.

Documents are not available in large print.

A member of staff trained in BSL skills is not generally on duty.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.

The photograph shows the access to the main entrance through the park on Fairfield Road.