Disabled Access Guide for Kent House Dental Clinic

The venue is situated outside the centre of the town.

This venue is situated in Beckenham.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Kent House.

There is a bus stop within 150m (164yds) of the venue.

Out of hours appointments by arrangement.

This venue does have its own car park.

Parking is free for all users.

The car park is at the back of the venue.

The car park type is open air/surface.

There are 0 designated parking bay(s) within the car park.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are uneven surfaces.

The car park surface is loose chippings.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The bell is not in a suitable position to allow wheelchair users to gain access.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 87cm (2ft 10in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is steep.

The ramp or slope is permanent.

There is not a level landing at the top of the ramp.

The width of the ramp or slope is 94cm (3ft 1in).

The desk is 6m (19ft 8in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

The desk is generally staffed.

Lighting levels are medium.

There is not a hearing assistance system.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does play background music.

Music is played throughout the venue.

The lighting levels are medium.

The type of flooring in walkways and corridors is wood.

There is a waiting room / area.

The waiting room / area is 5m (16ft 4in) from the main entrance.

There is level access into the waiting room / area.

There are doors into the waiting room / area.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 67cm (2ft 2in) wide.

The type of flooring is wood.

There is not room for a wheelchair user to manoeuvre.

Some chairs are permanently fixed.

All chairs have armrests.

Announcements are in person.

Information in other languages and formats is not available on request.

Lighting levels are medium.

The room does have background music playing.

There is no television.

There is space for an assistance dog to rest.

There are no vending machines.

There is no children's play area.

There are 3 consultation / treatment rooms available.

The room surveyed was 1.

The consultation / treatment room is 15m (16yd) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 68cm (2ft 2in) wide.

The type of flooring is vinyl.

There is not room for a wheelchair user to manoeuvre.

There is a bed/couch.

The bed/couch is adjustable.

There is a chair.

The chair is adjustable.

No chairs have armrests.

No chairs are permanently fixed.

A hoist is not available.

Lighting levels are bright.

The room does have background music playing.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilets are 8m (26ft 2in) from the the main entrance.

Inside the venue, there is level access to the unisex toilet.

Lighting levels are medium.

Staff do not receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.