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Disabled Access Guide for Kensington Olympia Station
Olympia Way
Kensington
London
W14 0NE
Tel: 0845 601 4867
Email: overgroundinfo@tfl.gov.uk
Web: http://www.tfl.gov.uk/tfl/contact/overground
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 07:25 - 20:30 |
| Tuesday | 07:25 - 20:30 |
| Wednesday | 07:25 - 20:30 |
| Thursday | 07:25 - 20:30 |
| Friday | 07:25 - 20:30 |
| Saturday | 08:25 - 15:00 |
| Sunday | 09:15 - 16:30 |
Location
The venue is situated within the centre of the town or city.
This venue is situated in Kensington.
The venue is not on a road with a steep gradient.
Parking
This venue does not have its own car park.
On street marked Blue Badge bays are not available.
There is a multi-storey car park immediately adjacent to the railway station.
Outside Access (Olympia Way - Ticket Office)
There is level access to the service.
The main doors open both ways.
The doors are double width.
The doors are heavy.
The door opening is 140cm (4ft 7in) wide.
Outside Access (Olympia Way - Main Gate)
There is level access to the service.
The main doors open (no doors).
Outside Access (Russel Road - Platform 3)
There is level access to the service.
Reception (Ticket Office)
The reception desk is 5m (16ft 4in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are not trained to use the hearing system.
Inside Access (Station Concourse)
There is level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are not trained to use the hearing assistance system.
The lighting levels are bright.
Train Station
There are 3 platform(s) at this station.
The station is staffed.
There are generally 2 member(s) of staff on duty.
There is an office to obtain help.
This office is located in the foyer.
The train companies operating from within this station are Southern, Virgin Cross Country and the District Line (Underground).
There is not a taxi rank.
Shops and services within the station include London West News and Sacred Coffee Shop.
Announcements on platforms are visual.
Platforms 1 & 2 are accessible to a wheelchair user.
Platform (1-2-3)
The platform(s) which has/have level access is/are 1-2.
The platform(s) accessed by steps only is/are 3.
There is level access to the platform(s).
There is an adapted toilet.
Shops or services available on the platform are the Sacred Coffee Shop.
The toilet is located adjacent to the ticket office.
Please see the opening times for when the toilets can be used.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is for the sole use of disabled people.
The accessible toilet is 10m (11yd) from the accessible entrance.
The accessible toilet is located opposite the ticket office.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is required for the accessible toilet.
The key is a radar key.
The key can be obtained from the ticket office.
The door opens outwards.
The door is locked by a twist lock.
The dimensions of the accessible toilet are 210cm x 152cm (6ft 10in x 4ft 11in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 150cm (4ft 11in).
The tap type is lever.
There is a functional emergency alarm available.
There is not a coat hook.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are not mirrors in the accessible toilet.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 160cm (5ft 2in) high.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the walls and floor is poor.
Lighting levels are bright.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located opposite the ticket office.
The female toilets are 10m (11yd) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located opposite the ticket office.
The male toilets are 10m (11yd) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
Additional Information
Staff do not receive disability awareness / equality training.
A member of staff trained in BSL skills is not generally on duty.
Staff are Text Relay aware.
The photo shows the stairs leading down to platform 3.
