Disabled Access Guide for Kensal Rise Station

The venue is situated within the centre of the town or city.

This venue is situated in Kensal Rise.

The venue is on a road with a steep gradient.

This venue does not have its own car park.

On street marked Blue Badge bays are not available.

There is not level access to the service.

The main doors open (no doors).

The door opening is 180cm (5ft 10in) wide.

There are steps to access this area/service.

There are 1 steps to the area/service.

The lighting levels at the steps are bright.

The steps are not clearly marked.

The steps are medium.

The steps do not have handrails.

There is level access to the service.

The main doors open (no doors).

The door opening is 160cm (5ft 2in) wide.

The reception desk is 6m (19ft 8in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There are 2 platform(s) at this station.

There is an office to obtain help.

This office is located adjacent to Station Terrace.

There is not a taxi rank.

Announcements on platforms are both audio and visual.

Platforms West are accessible to a wheelchair user.

The station is staffed Monday - Sturday 05:50 - 00:05 & Sunday 08:45 - 00:00.

There is no level access to the platform(s).

There is a ramp/slope to access the service.

The ramp is easy.

The ramp is permanent.

The ramp/slope is located leading to the platform

The width of the ramp/slope is 140cm.

There is not an adapted toilet.

There is no level access to the platform(s).

There are 15+ steps to the service.

The steps are well lit.

The steps are medium height.

The steps have handrails.

The steps have handrails on on both sides going up.

The steps are clearly marked.

There is not an adapted toilet.

Staff do receive disability awareness / equality training.

Documents are not available in Braille.

Documents are not available in large print.

A member of staff trained in BSL skills is not generally on duty.

Staff are Text Relay aware.