You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Keighley Station, The Old Parcels Office Café and Bar.
• Keighley Station link (new tab) - click here.

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• Comments View
  • Worth Valley offer a variety of experiences and events to book including school visits and afternoon tea.
    .
  • Private hire is also available.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Keighley.

You are on Opening Hours (Station). Skip to the next section.

Opening Hours (Station)

• For information about the opening hours please click here.

You are on Parking (Low Mill Lane). Skip to the next section.

Parking (Low Mill Lane)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the rear of the venue.
  • The car park type is open air/surface.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located directly outside Keighley Station on Bradford Road.
• Comments View
  • The designated venue parking is located at the rear of Keighley Station car park and has limited spaces.

You are on Parking (Keighley Station Car Park). Skip to the next section.

Parking (Keighley Station Car Park)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located on Low Mill Lane.
  • The car park type is open air/surface.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Photographs 1 and 2 show the two Blue Badge Bays directly outside the station.
    
  • These bays measure 230cm x 450cm.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 2 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• There is not a ticket office.
• The train companies operating from within this station are Keighley and Worth Valley.
• Please click here for access information for Keighley and Worth Valley.
• There is a taxi rank at the station.
• The taxi rank is located outside the main entrance.
• The taxi rank is 5m (5yd 1ft) from the Bradford Road accessible access point.
• Shops and services within the station include Kiosk, Gift shop.
• There are 2 platform(s) in the station.
• The platform(s) accessed by ramp / slope is / are 4.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Platforms which have tactile markings at the platform edge are platform 4.
  • Accessible toilets are located on the platform(s).
  • Accessible toilets are located on platform(s) 4.
  • Accessible toilets are located on the main station concourse.
  • There is not a wheelchair available to borrow.
• Comments View
  • There is a ticket kiosk on platform 4.
    
  • There is no public access to platform 3.
    
  • A portable ramp is available for boarding trains, please ask any member of staff for assistance.

You are on Outside Access (Station Accessible Entrance - Bradford Road). Skip to the next section.

Outside Access (Station Accessible Entrance - Bradford Road)

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• Entrance View
  • This information is for the entrance located to the far right of the building.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are permanently held open.
  • The door(s) is/are double width.
  • The width of the door opening is 190cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located beyond the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
• Comments View
  • This access point is closed until May 2024 due to building works.
    
  • There is step free access to platform 4 from the Old Mill Lane car park.

You are on Access Point (Car Park - Low Mill Lane). Skip to the next section.

Access Point (Car Park - Low Mill Lane)

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• Access Point View
  • This information is for the access point located at the rear of the car park.
  • There is an information board/map at this access point.
  • There is ramped/sloped access at this access point.
  • There is a gate which opens towards you (pull).
  • The gate is permanently held open.
  • The width of the gap is 128cm.
• Ramp/Slope View
  • The ramp/slope is located beyond the access point.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp/slope is 120cm (3ft 11in).
• Comments View
  • Until the building works complete in May 2023 the only accessible route to the station is via this access point.

You are on Access Point (Keighley Station Internal Access - Platform 4 - Station Bridge). Skip to the next section.

Access Point (Keighley Station Internal Access - Platform 4 - Station Bridge)

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• Access Point View
  • This information is for the access point located within Keighley Station.
  • There is not an information board/map at this access point.
  • There is stepped access at this access point.
  • There is a gate which opens away from you (push).
  • The width of the gap is 140cm.
• Step(s) View
  • The step(s) is/are located in front of the access point.
  • There is/are 7 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).
• Comments View
  • There is an additional set of 4 similar steps beyond the access point.
    
  • The Old Parcels Office Station Bridge entrance is located between both sets of steps.

You are on Level Change (Platform 4). Skip to the next section.

Level Change (Platform 4)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located beyond the Internal Access Platform 3 - The Old Parcels Office Rear Entrance.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• The ramp does not have handrails.

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• Comments View
  • There is a gate on this ramp.
    
  • The gate opens away from you, with one leaf permanently held open.
    
  • The width of the gate is 170cm.

You are on Train Station Platform (4). Skip to the next section.

Train Station Platform (4)

• Accessible toilets are 20m (21yd 2ft) from the the Old Mill Lane car park access point.

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• Comments View
  • A portable ramp is available for boarding trains, please ask any member of staff for assistance.
    
  • Photograph 3 and 4 show the ticket kiosk.
    
  • The height of the counter is 100cm high.
    
  • There is not a hearing loop at the kiosk.
    
  • Photographs 5 and 6 show the female waiting room.
    
  • Photographs 7 and 8 show the refreshment and gift shop kiosk with a high counter.
    
  • There is bench seating located along the platform.

You are on Entrance (Female Waiting Room). Skip to the next section.

Entrance (Female Waiting Room)

• This information is for the entrance located on platform 4.

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• Entrance View
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 88cm.
• Ramp/Slope View
  • The ramp/slope is located immediately in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Accessible Toilet (Platform 4 - Right Hand Transfer). Skip to the next section.

Accessible Toilet (Platform 4 - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 20m (21yd 2ft) from the Low Mill Lane car park access point.
  • This accessible toilet is located off the male standard toilet.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 95cm (3ft 1in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 164cm x 190cm (5ft 5in x 6ft 3in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 85cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and general domestic waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 157cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 52cm (1ft 8in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 70cm (2ft 4in).

You are on Standard Toilet(s) (Platform 4). Skip to the next section.

Standard Toilet(s) (Platform 4)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located within the female waiting room on platform 4.
  • The female toilet(s) is/are approximately 25m (27yd 1ft) from the Low Mill Lane car park access point.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels in the female toilets are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on platform 4.
  • The male toilet(s) is/are approximately 20m (21yd 2ft) from the Low Mill Lane car park access point.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels in the male toilets are good.

You are on Outside Access (The Old Parcels Office Café and Bar). Skip to the next section.

Outside Access (The Old Parcels Office Café and Bar)

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• Entrance View
  • This information is for the entrance located on Bradford Road.
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are permanently held open.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 90cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 94cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Step(s) View
  • The step(s) is/are located immediately in front of the building.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are 19cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Outside Access (The Old Parcels Office Café and Bar - Station Bridge Entrance). Skip to the next section.

Outside Access (The Old Parcels Office Café and Bar - Station Bridge Entrance)

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• Entrance View
  • This information is for the entrance located beyond the Keighley Station Internal Access - Railway Bridge.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are permanently held open.
  • The door(s) is/are single width.
  • The width of the door opening is 85cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located on the railway bridge.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp/slope is 105cm (3ft 5in).
  • The lighting levels at the ramp/slope are moderate to good.
  • The ramp/slope does not bypass the step(s).

You are on Inside Access (The Old Parcels Office Café and Bar). Skip to the next section.

Inside Access (The Old Parcels Office Café and Bar)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout The Old Post Office Café and Bar.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Level Change (The Old Parcels Office Café and Bar - Standard Toilets - Bar Area). Skip to the next section.

Level Change (The Old Parcels Office Café and Bar - Standard Toilets - Bar Area)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading to the bar area and leading to the standard toilets.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• The width of the ramp/slope is 90cm (2ft 11in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading to the male standard toilets.
• There is/are 1 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are shallow (2cm - 10cm).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does not bypass the step(s).

You are on Eating and Drinking (The Old Parcels Office Café and Bar). Skip to the next section.

Eating and Drinking (The Old Parcels Office Café and Bar)

• The following information is for the café/bar.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the The Old Parcels Office Café and Bar - Station Bridge Entrance.
• The distance between the floor and the lowest table is 71cm (2ft 4in).
• The distance between the floor and the highest table is 111cm (3ft 8in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • Photograph 5 shows a medium unmarked step without handrails leading to further seating.

You are on Standard Toilet(s) (The Old Parcels Office Café and Bar). Skip to the next section.

Standard Toilet(s) (The Old Parcels Office Café and Bar)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located ahead and to the right of the Old Parcels Office Bradford Road Entrance.
  • The female and male toilets are approximately 12m (13yd 4in) from the Old Parcels Office Bradford Road Entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels in the female and male toilets are low to moderate.
• Access to Standard Shared Toilet(s) View
  • Lighting levels in the shared toilets are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.

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• Comments View
  • The 24 hour information line is 01535 647 777.