Disabled Access Guide for John Bell & Croyden

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Marylebone.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Bond Street.

This venue does not have its own car park.

There is a car park for public use within 200m (approx).

The name of the car park is Welbeck Street NCP.

The car park is located off Wigmore Street.

This information is for the entrance located on Wigmore Street.

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 156cm (5ft 1in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

The counter is 12m (13yd) from the main entrance.

There is level access from the entrance.

There is a touchscreen.

The touchscreen is not at a suitable height for a wheelchair user.

There is not a prescription box.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is not a lowered section.

There is a hearing assistance system available.

The type of system is portable loop.

Staff are trained to use the hearing assistance system.

Lighting levels are bright.

There is level access once inside the venue.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

The type of flooring in walkways and corridors is wood.

The consultation / treatment room is 25m (27yd) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 78cm (2ft 6in) wide.

The type of flooring is carpet.

There is room for a wheelchair user to manoeuvre.

There is a chair.

The chair is not adjustable.

All chairs have armrests.

No chairs are permanently fixed.

No tables are permanently fixed.

A hoist is not available.

Lighting levels are bright.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

The consultation / treatment room is 9m (29ft 6in) from the main entrance.

There is not level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open towards you (pull).

The doors are single width.

The doors are heavy.

The door opening is 76cm (2ft 5in) wide.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

There is a chair.

The chair is adjustable.

All chairs have armrests.

No chairs are permanently fixed.

All tables are permanently fixed.

A hoist is not available.

A sling is not available.

Lighting levels are bright.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

There is a ramp or slope to access this area/service.

The ramp or slope is located to the left of reception .

The ramp or slope is moderate.

The ramp or slope is permanent.

The width of the ramp or slope is 110cm (3ft 7in).

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are not Text Relay aware.