Disabled Access Guide for Joan Booker Ward

The Joan Booker Ward is located on the 1st floor of the Abbey Wing and includes the Special Care Baby Unit.

There is a hopper shuttle bus which runs between Ashford and St Peter's hospital sites, on Monday to Friday only, and is freely available to all staff, patients and visitors.

Wheelchairs, baby buggies, pushchairs and walking frames cannot be accepted on the hopper bus due to the limited capacity of the vehicles and no secure storage available on the vehicles.

The venue is situated outside the centre of the town.

This venue is situated in Chertsey.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Chertsey.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is free for Blue Badge holders.

The car park is at the side of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 10 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.8m x 5.6m (12ft 5in x 18ft 4in).

The nearest designated bay is 34m (37yd) from the main entrance.

The furthest designated bay is 80m (87yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are dropped kerbs.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The dropped kerb does have tactile paving.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is a designated drop off point.

This information is for the entrance located at the front of the building.

There is level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 175cm (5ft 8in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 175cm (5ft 8in) wide.

The floors which are accessible by stairs are G-1-2-3.

There are 15+ steps between floors.

The lighting level is medium.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

There is a lift for public use.

The lift is located to the right as you enter.

The lift is a standard lift.

The floors which are accessible by this lift are G-1-2-3.

The lift is 14m (15yd) from the main entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.6m x 2.3m (5ft 2in x 7ft 6in).

The clear door width is 130cm.

There are not separate entry and exit doors in the lift.

There is not a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The controls for the lift are not within reach for a wheelchair user.

The controls are over 130cm from floor level.

The lighting level in the lift is bright.

The lift does have Braille markings.

The lift does have tactile markings.

There are 3 lifts available at this location.

This information is for the entrance located on the 1st floor of Abbey Wing.

There is level access to the service.

Level access is via lift.

The intercom is not in a position to allow wheelchair users to gain access.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 140cm (4ft 7in) wide.

The desk is 7m (22ft 11in) from the ward entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk has a lowered section.

Lighting levels are bright.

There is not a hearing assistance system.

There is level access once inside the venue.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

The type of flooring in walkways and corridors is vinyl.

There is a waiting room / area.

The waiting room / area is 18m (20yd) from the main entrance.

There is level access into the waiting room / area.

There are not doors into the waiting room / area.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

Some chairs are permanently fixed.

Some chairs have armrests.

Lighting levels are bright.

There is no television.

There is space for an assistance dog to rest.

There are no vending machines.

There is no children's play area.

There are 6 bays available.

There are 12 side rooms available.

The area/room/bay surveyed was 2.

The area/room/bay is 14m (15yd) from the ward entrance.

There is level access to the ward.

There are doors into the bay / side room.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 110cm (3ft 7in) wide.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

All beds are adjustable.

All beds have bedside storage.

Bedside services available are television, telephone, radio, internet, text messaging, games and hospital information.

All bedside services are chargeable.

The ward is female.

A hoist is available.

The hoist is manual.

A sling is available.

The sling is attached by loop.

There is an adapted toilet for visitors to use on the ward.

There is a standard toilet for visitors to use on the ward.

There is a bathroom on the ward.

Lighting levels are bright.

A flashing alarm is not available.

A vibrating alarm is not available.

There are adapted bathrooms available.

Location of and access to adapted bathroom

Features and dimensions of adapted bathroom

Position of fixtures in adapted bathroom

Bath and Shower

Wheel In Shower

Colour contrast and lighting in adapted bathroom

There are 2 other identical bathrooms available on the ward.

The bathroom is unisex.

The standard bathroom is 16m (17yd) from the ward entrance.

The standard bathroom is located in the main corridor.

There is level access from an accessible entrance.

Lighting levels are bright.

The facilities available in the standard bathroom include a bath and a sink.

Standard level access shower facilities are available.

The showers are located in the main corridor.

There is level access to the services from the shower facilities.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located in the main corridor.

The unisex toilets are 14m (15yd) from the ward etrance.

Inside the venue, there is level access to the unisex toilet.

Lighting levels are bright.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are Text Relay aware.

Children are welcomed at the venue.