Disabled Access Guide for Jewish Museum London

The venue is situated outside the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Camden Road.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Camden Town.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are available.

The dimensions of the standard marked parking bays are 2.5m x 4.5m (8ft 2in x 14ft 9in).

Standard marked parking bays are located on Albert Street.

There is not a designated drop off point.

There is a loading bay located directly in front of the Museum, shown in photograph 2, which may be used as a convenient drop off point.

This information is for the entrance located at the front of the museum.

There is not level access to the service.

The intercom is in a position to allow wheelchair users to gain access.

The main doors open automatically.

The doors are single width.

The door opening is 98cm (3ft 2in) wide.

The automatic door is push pad operated and opens towards you.

It can be made double width manually.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

The reception desk is 3m (9ft 10in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk has a lowered section.

Lighting levels are medium.

There is not a hearing assistance system.

The Cloakroom is located just inside the main entrance.

The reception desk is 10m (11yd) from the main entrance.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are medium.

There is not a hearing assistance system.

The main reception is located at the far end of the main entrance foyer.

The reception desk is 25m (27yd) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk has a lowered section.

Lighting levels are medium.

There is not a hearing assistance system.

The Information and Ticket Desk is located in the ground floor Gallery and also acts as the till for the musuem shop.

There is level access to the service.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are varied.

Motorised scooters are allowed in public parts of the venue.

The floors which are accessible by stairs are G-UG-1-2-3.

The lighting level is medium.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There are 4 steps between G-UG, and 7 steps between 1-2, with no landing.

There are also similar stairs at the front of the museum, which access the toilets in the basement and the Education Space on the 1st floor.

There is a lift for public use.

The lift is located at the rear of the ground floor Gallery.

The lift is a standard lift.

The floors which are accessible by this lift are G-UG-1-2-3.

The lift is 25m (27yd) from the main entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 0.92m x 2.1m (3ft x 6ft 10in).

The clear door width is 89cm.

There are separate entry and exit doors in the lift.

There is a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is medium.

The lift does not have Braille markings.

The lift does have tactile markings.

There is also a similar lift at the front of the museum, which accesses the toilets in the basement and the Education Space on the 1st floor.

Exhibits can not be audio described.

Tactile signage for exhibits is not available.

Braille signage for exhibits is not available.

Touch tours are not available.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

A deposit is not required for the hearing system.

Concessions are available.

There is not a wheelchair to borrow.

Most films shown in the Museum have subtitles, except in the ground floor gallery, where transcripts of the films shown are available.

Magnifying glasses are available from the Information and Ticket Desk.

Most displays are at an accessible height, including pull out displays.

There is not a hearing assistance system.

Assistance dogs are allowed in the auditorium.

The auditorium is located on the upper ground floor, to the left as you exit the main lift.

It does not contain fixed seating.

The following information is for the cafe.

Once inside, there is level access to the service.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is a lowered section at the service counter.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

Some chairs are permanently fixed.

No chairs have armrests.

The nearest table is 9m (29ft 6in) from the main lift.

The distance between the floor and the lowest dining table is 73cm (2ft 4in).

Menus are wall only.

Menus are not available in Braille.

Menus are not available in large print.

Picture menus are not available.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is main meals and snacks.

The Cafe is located on the upper ground floor, and is open when the Museum is open.

There are accessible toilets within this venue designated for public use.

Location of and access to accessible toilets

Features and dimensions of accessible toilets

Position of fixtures in accessible toilets

Colour contrast and lighting in accessible toilets

There are also adapted toilets located on floors B, 2 and 3. These have functional alarms, and the toilet on the 2nd floor has the transfer space on the right.

Baby Change Facilities

Baby change facilities are located within the venue.

The baby change facilities are located in the UG floor adapted toilet.

There are also baby change facilities in the standard female toilets on the upper ground floor.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located on floor UG, directly to the left of the lift.

The female toilets are 2m (6ft 6in) from the main lift.

Inside the venue, there is level access to the female toilet.

This is by lift.

Lighting levels are medium.

Access to Standard Male Toilets

The male toilets are located on floor UG, to the right as you exit the lift.

The male toilets are 14m (15yd) from the main lift.

Inside the venue, there is level access to the male toilet.

This is by lift.

Lighting levels are medium.

These toilets contain cubicles with grabrails fitted and doors which open outwards.

There are also standard toilets on the basement level.

Staff do not receive disability awareness / equality training.

Documents are not available in Braille.

Documents are available in large print.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are not Text Relay aware.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.

Large print events brochures are available from the Information and Ticket Desk.