| Day | Opening Times |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
The venue is situated within the centre of the town or city.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Essex Road.
This venue does have its own car park.
The car park is at the front of the venue.
The car park type is open air/surface.
There are 2 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 2.5m x 5m (8ft 2in x 16ft 4in).
The nearest designated bay is 5m (16ft 4in) from the main accessible entrance.
The car park surface is tarmac.
The patron does not have to cross a road.
There is not level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 138cm (4ft 6in) wide.
There is a second set of doors.
The doors open automatically.
The door opening is 115cm (3ft 9in) wide.
There is a ramp or slope to access this area/service.
The ramp or slope is located at the entrance door.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 105cm (3ft 5in).
There are steps to access this area/service.
There are 3 steps to the area/service.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
The first set of doors are normally held open when the office is open.
There is a handrail on the left hand side of the ramp.
The reception desk is 5m (16ft 4in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
There is level access to the service.
There is not a hearing assistance system.
There are adapted toilets within this venue designated for public use.
A key is not required for the adapted toilet.
The door opens outwards.
The dimensions of the adapted toilet are 190cm x 260cm (6ft 2in x 8ft 6in).
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the left.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
There are baby changing facilities in the adapted toilet.
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is generally on duty.
Staff are trained to BSL level 3.
There is a soft play area for children.