Disabled Access Guide for Isleworth Station

The opening times are dependent on train times.

The assisted travel phone number is is 0800 5282 100.

The venue is situated within the centre of the town.

This venue is situated in Isleworth.

The venue is not on a road with a steep gradient.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is not free for all users.

Parking is not free for Blue Badge holders.

The car park is at the front of the venue.

The car park type is open air/surface.

There are 0 designated parking bay(s) within the car park.

The route from the car park to the entrance is accessible to a wheelchair user unaided.

The car park surface is tarmac.

The patron does not have to cross a road.

The car park does have a height restriction barrier.

There is not a designated drop off point.

This information is for the entrance located at the front of the building .

There is level access to the service.

The main doors open (no doors).

The door opening is 198cm (6ft 5in) wide.

There are steps to access this area/service.

The steps are located leading to Platform 1.

There are 15+ steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

There is a ramp or slope to access this area/service.

The ramp or slope is located in the subway leading to the stairs.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

There are steps to access this area/service.

The steps are located leading to Platform 2.

There are 15+ steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

There is not level access to the service.

The lighting levels are bright.

There are help points with hearing loops located on both platforms.

There are 2 platform(s) at this station.

The station is not staffed.

There is not an office to obtain help.

There is not a ticket office.

There is not a taxi rank.

Announcements on platforms are both audio and visual.

Platforms which have tactile markings at the platform edge are 1-2.

Adapted toilets are not located on the platform(s).

Adapted toilets are not located on the main station concourse.

There is not a wheelchair available to borrow.

This information is for platform(s) 1-2.

The platform(s) accessed by steps only is/are 1-2.

There are no accessible toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Braille, audio, tactile and large print documents can be requested by contacting the South West Trains assisted travel team.