The Information Store in the Norwich Building is split over Levels A and B.

Level A is located on the ground floor of the Norwich Building. Level B is located on the 1st floor.

The venue is situated within the centre of the campus.

This venue is situated in Norwich.

The nearest mainline Railway Station is Norwich.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is free for all users.

The car park is at the front of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 17 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.4m x 4.7m (11ft 1in x 15ft 5in).

The nearest designated bay is 8m (26ft 2in) from the main entrance.

The furthest designated bay is 35m (38yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user unaided.

The car park surface is tarmac.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

This venue does have its own car park.

Parking is not free for all users.

The car park is located next to the Norfolk Building.

The car park type is open air/surface.

There are 0 designated parking bay(s) within the car park.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is loose chippings.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

Student parking is pay and display.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 180cm (5ft 10in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 180cm (5ft 10in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located to the left as you face the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The width of the ramp or slope is 110cm (3ft 7in).

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 6 steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do not have handrails.

The ramp is used to bypass the steps.

The floors which are accessible by stairs are G-1-2.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

There is a lift for public use.

The lift is located at the rear of the foyer.

The lift is a standard lift.

The floors which are accessible by this lift are G-1-2.

The lift is 10m (11yd) from the main entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.2m x 1.4m (3ft 11in x 4ft 7in).

The clear door width is 100cm.

There is a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is bright.

The lift does not have Braille markings.

The lift does have tactile markings.

There are 2 identical lifts available in the foyer.

This information is for the entrance located on the ground floor of the Norwich building.

There is level access to the service.

The main doors open automatically.

The doors are single width.

The door opening is 85cm (2ft 9in) wide.

There is a separate entrance and exit into the centre.

The reception desk is 5m (16ft 4in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk has a lowered section.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

There is level access to the service.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance to the 1st and 2nd annexe.

The ramp or slope is easy.

Access to the 1st and 2nd Annexe is via the ground floor.

The floors which are accessible by stairs are G-M-1.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

Level access between the ground and mezzanine level is via the platform lift.

Level access between the ground and 1st floor, is via the Norwich Building lift.

There is a lift for public use.

The lift is located at the rear of the Information Store.

The lift is a platform lift.

The floors which are accessible by this lift are G-M.

The lift is 19m (21yd) from the main entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 0.9m x 1.2m (2ft 11in x 3ft 11in).

The clear door width is 90cm.

This information is for the entrance located on the 1st floor of the building.

There is level access to the service.

Level access is via lift.

The main doors open towards you (pull).

The doors are double width.

The doors are permanently held open.

The door opening is 180cm (5ft 10in) wide.

The reception desk is 1m (3ft 3in) from the Level B entrance.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is not level access to the service.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

There is a ramp or slope to access this area/service.

The ramp or slope is located between the reception and computer areas.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

This library does house a regular supply of books in Braille.

This library does house a regular supply of books in large print.

This library does house a regular supply of books on tape or disc.

There is an ordering service.

The library does have computers with accessible software.

Auxiliary aids are available for computer users.

A large text keyboard is available for computer users.

A large rollerball mouse is available for computer users.

A height adjustable table is available for computer users.

Other computer auxiliary aids include Dragon screen reading software and CCTV.

Equipment available for people with a visual impairment includes JAWS screen reading software.

Learning Support is located in Information Store B.

There are no adapted toilets within this venue designated for public use.

The nearest adapted toilet is located on the ground floor of the Norwich building.

Please see the separate guide for access information.

Availability and Location of Standard Toilets

Standard toilets are not available.

The nearest standard toilets are located on the ground floor of the Norwich building.

Please see the guide for access information.

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are Type Talk aware.