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Disabled Access Guide for Imperial College Health Centre
40 Princes Gardens
London
SW7 1LY
Tel: 020 7584 6301
Fax: 020 7594 9390
Email: healthcentre@imperial.ac.uk
Web: http://www.imperialcollegehealthcentre.co.uk
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Opening Times (Term Time)
| Day | Opening Times |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | Closed |
| Sunday | Closed |
Opening Times (Out of Term Time)
| Day | Opening Times |
|---|---|
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated within the centre of the city.
This venue is situated in London.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Victoria.
There is a bus stop within 150m (164yds) of the venue.
The nearest underground station is South Kensington.
Parking
This venue does not have its own car park.
There is not a car park for public use within 200m (approx).
On street marked Blue Badge bays are not available.
Clearly signed and/or standard on street marked bays are not available.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the side of the building.
There is level access to the service.
The main doors open automatically.
The doors are single width.
The door opening is 120cm (3ft 11in) wide.
There is a second set of doors.
The doors open automatically.
The doors are single width.
The door opening is 125cm (4ft 1in) wide.
The automatic doors are push operated.
Reception
The desk is 2m (6ft 6in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk has a lowered section.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a portable loop.
Staff are trained to use the hearing system.
There is a touchscreen.
The touchscreen is not at a suitable height for a wheelchair user.
There is not a prescription box.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
Waiting Room / Area (Nurses)
There is a waiting room / area.
The waiting room / area is 35m (38yd) from the main entrance.
There is level access into the waiting room / area.
There are not doors into the waiting room / area.
The type of flooring is wood.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
No tables are permanently fixed.
All chairs have armrests.
Announcements are in person.
Information in other languages and formats is not available on request.
Lighting levels are bright.
The room does not have background music playing.
There is no television.
There is space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
Waiting Room / Area (Main)
There is a waiting room / area.
The waiting room / area is 4m (13ft 1in) from the main entrance.
There is level access into the waiting room / area.
There are not doors into the waiting room / area.
The type of flooring is wood.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
No tables are permanently fixed.
No chairs have armrests.
Announcements are in person.
Information in other languages and formats is not available on request.
Lighting levels are bright.
The room does not have background music playing.
There is no television.
There is space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
Consultation / Treatment Room (Treatment Rooms)
There are 10 consultation / treatment rooms available.
The room surveyed was No. G35.
The consultation / treatment room is 20m (22yd) from the main entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 130cm (4ft 3in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is a chair.
The chair is adjustable.
All chairs have armrests.
All chairs are permanently fixed.
A hoist is not available.
Lighting levels are bright.
The room does not have background music playing.
Consultation / Treatment Room
There are 10 consultation / treatment rooms available.
The room surveyed was No. G23.
The consultation / treatment room is 22m (24yd) from the main entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 86cm (2ft 9in) wide.
The type of flooring is carpet.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is not adjustable.
There is a chair.
The chair is adjustable.
All chairs have armrests.
No chairs are permanently fixed.
A hoist is not available.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Inside Access
There is level access once inside the venue.
There is a hearing assistance system.
The system is a portable loop.
Staff are trained to use the hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
The type of flooring in walkways and corridors is carpet.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 6m (19ft 8in) from the main entrance.
The adapted toilet is located to the left of reception.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 88cm (2ft 10in).
The door is heavy.
The dimensions of the adapted toilet are 150cm x 205cm (4ft 11in x 6ft 8in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 78cm (2ft 6in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is tied up and out of reach (higher than 10cm (4in) from floor).
Disposal facilities are not available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the right.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 47cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is placed higher than 100cm.
The hand dryer is 102cm (3ft 4in) high.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 77cm (2ft 6in) high.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is fair.
The contrast between the external door and wall is fair.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are bright.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Unisex Toilets
The unisex toilet is located in the nurses waiting area.
The unisex toilets are 35m (38yd) from the main entrance.
Inside the venue, there is level access to the unisex toilet.
Lighting levels are medium.
Baby Change Facilities
Baby change facilities are located within the venue.
The baby change facilities are located in the standard unisex toilet.
The height of the baby change table once extended is 80cm (2ft 7in).
Inside the venue, there is level access to the baby change facility.
Additional Information
Staff do not receive disability awareness training.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are not Text Relay aware.
Children are welcomed at the venue.
