Disabled Access Guide for Idea Store Whitechapel

This venue does not have its own car park.

On street marked Blue Badge bays are available.

On street Blue Badge parking is located on Brady Street.

The convenient dropoff point is located on Brady Street

There is not level access to the service.

The main doors open automatically.

The doors are single width.

The door opening is 144cm (4ft 8in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

The automatic door slides open.

The reception desk is 15m (16yd) from the front entrance.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is level access to the service.

There is a hearing assistance system.

The system is a fixed loop.

Staff are trained to use the hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

The scooter can be used throughout the building.

Customers can charge scooters or wheelchairs at the venue.

The photo is of one of the Learning Labs. These are used for adult education classes, and can also be used by individuals for private study. They can also be hired by groups.

The floors which are accessible by stairs are G - 4.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

The floors which are accessible by stairs are G- 1 - 2.

There are 15+ steps between floors.

The lighting level is bright.

The steps are not clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

The details here are for the escalators located outside the front of the building. These can be used to access the first and second floors, but only go up. The entrances on each floor have sliding automatic doors.

There is a lift for public use.

The lift is located at the front of the venue.

The lift is a standard lift.

The floors which are accessible by this lift are G - 4.

The lift is 9m (29ft 6in) from the accessible entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.59m x 1.4m (5ft 2in x 4ft 7in).

There is a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The lighting level in the lift is bright.

The lift does not have Braille markings.

The lift does have tactile markings.

There is also another lift available in the venue, located behind the main reception area, which has the same details.

There are accessible toilets within this venue designated for public use.

Location of and access to accessible toilets

Features and dimensions of accessible toilets

Position of fixtures in accessible toilets

Colour contrast and lighting in accessible toilets

Wall mounted and drop down rails are available.

There are adapted toilets on all floors, next to the front lift. The ground floor adapted toilet requires a RADAR key to open an outer door, which opens away from you. From the inside this door can be opened automatically by a push pad. The adapted toilets on the other floors are accessed via a push pad operated automatic door opening away from you, before you get to the sliding door.

There are also standard ladies on the second and fourth floors. Standard gents toilets are also on third and fourth floors. There is a baby changing cubicle in the Children Library on the ground floor.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located on the ground floor, behind reception.

The female toilets are 18m (20yd) from the accessible entrance.

Inside the venue, there is level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located on the first floor, next to the stairs.

The male toilets are 20m (22yd) from the accessible entrance.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

There are adapted toilets on all floors, next to the front lift. The ground floor adapted toilet requires a RADAR key to open an outer door, which opens away from you. From the inside this door can be opened automatically by a push pad. The adapted toilets on the other floors are accessed via a push pad operated automatic door opening away from you, before you get to the sliding door.

There are also standard ladies on the second and fourth floors. Standard gents toilets are also on third and fourth floors. There is a baby changing cubicle in the Children Library on the ground floor.

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

Some tables are permanently fixed.

No chairs are permanently fixed.

The distance between the floor and the lowest dining table is 70cm (2ft 3in).

There is ample room for a wheelchair user to manoeuvre.

Menus are available hand held.

Menus are not available in Braille.

Menus are not available in large print.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is snacks and cakes.

The café is located on the fourth floor.

This library does not house a regular supply of books in Braille.

This library does house a regular supply of books in large print.

This library does house a regular supply of books on tape or disc.

There is an ordering service.

It takes approximately 14 - 28 days days to process an order.

Staff do receive disability awareness / equality training.

Documents can be requested in large print.

A raised or tactile plan of the building is not available on request.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.

There is a soft play area for children.

There is Braille signage on each floor, indicating what is on that floor.

There is an adapted changing room available next to the Dance Studio, which has a roll-in shower with a seat. The door to the changing room slides open and has a twist lock.