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Disabled Access Guide for Idea Store Canary Wharf
Churchill Place
Canary Wharf
London
E14 5RB
Tel: 020 73644332
Email: ideastorecanarywharf@towerhamlets.gov.uk
Web: http://www.ideastore.co.uk
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 21:00 |
| Tuesday | 09:00 - 21:00 |
| Wednesday | 09:00 - 21:00 |
| Thursday | 09:00 - 21:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 12:00 - 18:00 |
Location
The venue is situated outside the centre of the city.
This venue is situated in London.
The venue is not on a road with a steep gradient.
The venue is in a shopping mall.
The nearest mainline Railway Station is Limehouse.
There is not a bus stop within 150m (164yds) of the venue.
The nearest Dockland Light Railway Station is Canary Wharf.
Parking
This venue does not have its own car park.
There is a car park for public use within 200m (approx).
The name of the car park is Canada Square.
The car park is located off Montgomery Street.
On street marked Blue Badge bays are not available.
Clearly signed and/or standard on street marked bays are not available.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located to the front of the building.
There is level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are permanently held open.
The door opening is 165cm (5ft 4in) wide.
Reception
The reception desk is 15m (16yd) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk has a lowered section.
Lighting levels are medium.
There is not a hearing assistance system.
Inside Access (Library)
There is not level access to the service.
There is not a hearing assistance system.
The lighting levels are medium.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
Level Change (Library)
There are steps to access this area/service.
The steps are located leading to additional book shevels.
There are 1 steps to the area/service.
The lighting levels at the steps are medium.
The steps are clearly marked.
The steps are shallow.
The steps do have handrails.
The handrails are on both sides.
Library
This library does not house a regular supply of books in Braille.
This library does house a regular supply of books in large print.
This library does house a regular supply of books on tape or disc.
There is an ordering service.
It takes approximately 3-14 days to process an order.
The library does have computers with accessible software.
Auxiliary aids are available for computer users.
A large text keyboard is available for computer users.
A large rollerball mouse is available for computer users.
A height adjustable table is not available for computer users.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The accessible toilet is 20m (22yd) from the main entrance.
The accessible toilet is located to the right of reception as you enter.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens by sliding.
The door is locked by a locking handle.
The width of the accessible toilet door is 79cm (2ft 7in).
The door is heavy.
The dimensions of the accessible toilet are 155cm x 207cm (5ft 1in x 6ft 9in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 90cm (2ft 11in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is not a mixer tap.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the right.
There is a shelf within the accessible toilet.
The shelf is not higher than 100cm (3ft 3in).
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are medium.
There is a set of automatic double doors leading to the adapted and standard toilets.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located to the right of reception as you enter.
The female and male toilets are 20m (22yd) from the main entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are medium.
Baby Change Facilities
Baby change facilities are located within the venue.
The baby change facilities are located to the right of reception as you enter.
The height of the baby change table once extended is 84cm (2ft 9in).
Inside the venue, there is level access to the baby change facility.
Additional Information
Staff do receive disability awareness / equality training.
Documents can be requested in large print.
A member of staff trained in BSL skills is not generally on duty.
This service cannot be requested.
Staff are not Text Relay aware.
Children are welcomed at the venue.
