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Disabled Access Guide for Hither Green Crematorium
Verdant Lane
Catford
Lewisham
London
SE6 1TP
Tel: 020 8314 9630 / 020 8314
Fax: 020 8314 3210
Email: bereavement@lewisham.gov.uk
Web: http://www.lewisham.gov.uk
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Opening Times (Office)
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated outside the centre of the town or city.
The nearest mainline Railway Station is Grove Park.
Parking
This venue does have its own car park.
The car park is at the front of the venue.
The car park type is open air/surface.
There are 3 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 5m x 2.3m (16ft 4in x 7ft 6in).
The nearest designated bay is 10m (11yd) from the main accessible entrance.
The route from the car park to the entrance is accessible to a wheelchair user unaided.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
Outside Access (Main Chapel)
There is not level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 202cm (6ft 7in) wide.
There is a second set of doors.
The doors open both ways.
The doors are double width.
The doors are light.
The door opening is 216cm (7ft 1in) wide.
Level Change (Main Chapel)
There is not a ramp or slope to access this area/service.
There are steps to access this area/service.
There are 2 steps to the area/service.
The lighting levels at the steps are bright.
The steps are not clearly marked.
The steps are medium.
The steps do not have handrails.
Outside Access (Main Chapel - Alternative Entrance)
There is not level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 212cm (6ft 11in) wide.
There is a second set of doors.
The doors open both ways.
The doors are double width.
The doors are light.
The door opening is 216cm (7ft 1in) wide.
Level Change (Main Chapel - Alternative Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located from the front of the chapel.
The ramp or slope is easy.
The ramp or slope is permanent.
The width of the ramp or slope is 150cm (4ft 11in).
Outside Access (Bereavement Services Office)
There is not level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 80cm (2ft 7in) wide.
Level Change (Bereavement Services Office)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
The width of the ramp or slope is 194cm (6ft 4in).
Reception
The reception desk is 5m (16ft 4in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Reception is in the bereavement services office.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a portable loop.
Staff are trained to use the hearing assistance system.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is for the sole use of disabled people.
The accessible toilet is 5m (16ft 4in) from the accessible entrance.
The accessible toilet is located in the bereavement services office in reception.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a twist lock.
The dimensions of the accessible toilet are 166cm x 185cm (5ft 5in x 6ft ).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 102cm (3ft 4in).
The tap type is lever.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are not mirrors in the accessible toilet.
The height of the toilet seat above floor level is 47cm (1ft 6in).
There is a hand dryer.
The hand dryer is placed higher than 100cm.
The hand dryer is 105cm (3ft 5in) high.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the walls and floor is good.
Wall mounted and drop down rails are available.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located in the main chapel.
The female and male toilets are 10m (11yd) from the accessible entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
Additional Information
Staff do receive disability awareness / equality training.
Documents are not available in Braille.
Documents can be requested in large print.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
