Disabled Access Guide for Hilton Avisford Park Hotel

The venue is situated outside the centre of the town or city.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Barnham Station.

This venue does have its own car park.

There are 4 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.2m x 4m (10ft 5in x 13ft 1in).

The car park surface is tarmac.

The car park does not have a height restriction barrier.

There are 2 designated parking bays in the main car park and 2 outside the Garden Lodge.

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 200cm (6ft 6in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

The reception desk is 3m (9ft 10in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is high.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is not level access to the service.

The lighting levels are low.

The Garden Lodge containing the adapted rooms can be accessed via the inside walkway as detailed in the Garden Lodge platform lift section.

Alternatively, the Garden Lodge can be accessed from outside via a moderate ramp and double heavy doors that open towards you.

The floors which are accessible by stairs are G - 1 - 2.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

There is a lift for public use.

The lift is located in the bar area.

The lift is a platform lift.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 0.8m x 1m (2ft 7in x 3ft 3in).

This lift is used to access the restaurant from the bar area.

There is a lift for public use.

The lift is located in the inside walkway to the Garden Lodge.

The lift is a platform lift.

Staff do need to be notified for use of the lift.

The dimensions of the lift are 0.8m x 1m (2ft 7in x 3ft 3in).

There are 3 platform lifts situated in the inside walkway to The Garden Lodge. These are all used to overcome the steps along the route.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Wall mounted and drop down rails are available.

There are standard toilets also available in the bar, although they do not have level access.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located in the Garden Lodge.

Inside the venue, there is level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located in the Garden lodge.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

There are standard toilets also available in the bar, although they do not have level access.

Once inside, there is not level access to the service.

Full table service is available.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

No chairs are permanently fixed.

The distance between the floor and the lowest dining table is 70cm (2ft 3in) cm.

Menus are hand held.

Menus are not available in Braille.

Menus are not available in large print.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is a la carte.

The restaurant lift is used to overcome the steps.

There is a raised area at the rear of the restaurant accessed via 4 clearly marked steps with handrails on both sides.

There are steps to access this area/service.

There are 4 steps to the area/service.

The lighting levels at the steps are bright.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

The restaurant lift is used to overcome the steps.

There is a raised area at the rear of the restaurant accessed via 4 clearly marked steps with handrails on both sides.

Once inside, there is not level access to the service.

Full table service is available.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

No chairs are permanently fixed.

The distance between the floor and the lowest dining table is 70cm (2ft 3in) cm.

Menus are hand held.

Menus are not available in Braille.

Menus are not available in large print.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is hot and cold snacks.

The ramp is used to overcome the steps.

There is a ramp or slope to access this area/service.

The ramp or slope is located in the reception area.

The ramp or slope is moderate.

The ramp or slope is permanent.

The width of the ramp or slope is 120cm (3ft 11in).

There are steps to access this area/service.

There are 2 steps to the area/service.

The lighting levels at the steps are bright.

The steps are not clearly marked.

The steps are medium.

The steps do not have handrails.

The ramp is used to overcome the steps.

There are 139 room(s) in total.

There are 21 standard ground floor rooms.

Adapted Rooms

Auxiliary Aids - general

Standard Rooms

The adapted rooms are located in The Garden Lodge.

There is a swimming pool.

There is a fitness suite.

There is not a ramped entrance into the water.

There is not a wet side chair available.

There is a hoist for wheelchair users to access the water.

The hoist is manual.

There are steps into the swimming pool.

The handrail is on the right, going up.

There are 4 steps.

There is a ladder type entrance into the water.

There are adapted changing rooms available.

The adapted changing rooms are located opposite the entrance to the pool.

The adapted changing room is 7m (22ft 11in) from the swimming pool.

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.

The reception is manned 24 hours a day.