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Disabled Access Guide for Higham Hill Childrens Centre
Billet Road
Walthamstow
London
E17 5PX
Tel: 020 8527 1737
Fax: 020 8501 9808
Web: http://www.walthamforest.gov.uk
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Introduction
Services/facilities within the building include training rooms, conference rooms, play areas.
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 08:00 - 17:50 |
| Tuesday | 08:00 - 17:50 |
| Wednesday | 08:00 - 17:50 |
| Thursday | 08:00 - 17:50 |
| Friday | 08:00 - 17:50 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated outside the centre of the area.
This venue is situated in Walthamstow.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Blackhorse.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is free for all users.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 4 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 1.9m x 4m (6ft 2in x 13ft 1in).
The nearest designated bay is 16m (17yd) from the main entrance.
The furthest designated bay is 38m (41yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are uneven surfaces.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The bell is in a suitable position to allow wheelchair users to gain access.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 160cm (5ft 2in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
There is not a level landing at the top of the ramp.
Reception
The reception desk is 2m (6ft 6in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are medium.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the hearing assistance system.
This venue does not play background music.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
Other Floors
The floors which are accessible by stairs are G-1.
There are 15+ steps between floors.
The lighting level is medium.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located to the rear of the building.
The lift is a standard lift.
The floors which are accessible by this lift are G-1.
The lift is 30m (33yd) from the main entrance.
The dimensions of the lift are 1.2m x 1.8m (3ft 11in x 5ft 10in).
The clear door width is 80cm.
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is medium.
The lift does not have Braille markings.
The lift does have tactile markings.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 22m (24yd) from the main entrance.
The adapted toilet is located within the centre of the play area .
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 88cm (2ft 10in).
The door is light.
The dimensions of the adapted toilet are 154cm x 200cm (5ft x 6ft 6in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 87cm (2ft 10in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are not mirrors in the adapted toilet.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are medium.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located to the right as you enter the main entrance.
The female and male toilets are 4m (13ft 1in) from the main entrance.
Inside the venue, there is not level access to the female and male toilet.
Lighting levels are medium.
Baby Change Facilities
Baby change facilities are located within the venue.
The baby change facilities are located within the standard toilets.
The height of the baby change table once extended is 90cm (2ft 11in).
Inside the venue, there is not level access to the baby change facility.
Level Change (Standard Toilets)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading to the standard toilets.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is not a level landing at the top of the ramp.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
Staff are Text Relay aware.
There is a soft play area for children.
