Disabled Access Guide for Helmore Building

Services/facilities within the building include the restaurant, cafe, Student Services, Anglia Assessment Centre, Music Therapy Clinic, Music Rehersal Rooms, Arts, Law and Social Sciences Faculty Offices, Faculty of Health and Social Care, the International and Development Office, Employment Bureau, Community Development Office, the Chaplaincy, the Language Centre, Students' Union Offices, Advice Centre and Gym.

Related link Restaurant.

Related link Students' Union Gym.

Related link Student Services.

The venue is situated within the centre of the campus.

This venue is situated in Cambridge.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Cambridge.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is not free for all users.

Parking is not free for Blue Badge holders.

The car park is at the back of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 4 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 5m x 3m (16ft 4in x 9ft 10in).

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The dropped kerb does not have tactile paving.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

Parking on campus is for staff permit holders only.

Visiting Blue Badge holders requiring on site parking should contact the university in advance.

This venue does have its own car park.

Parking is not free for all users.

Parking is not free for Blue Badge holders.

The car park is at the side of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 3 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 2.5m x 4.5m (8ft 2in x 14ft 9in).

The nearest designated bay is 9m (29ft 6in) from the side entrance.

The furthest designated bay is 14m (15yd) from the side entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

This information is for the entrance located at the front of the building, on East Road.

There is not level access to the service.

The main doors open automatically.

The doors are single width.

The door opening is 84cm (2ft 9in) wide.

The automatic door is touch pad operated, and opens towards you.

This is the main entrance for the Cambridge Campus.

There is a ramp or slope to access this area/service.

The ramp or slope is located either side of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 11 steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are in the centre.

The ramp to the right as you face the entrance, from Bradmore Street, has a handrail on the right hand side going up.

This information is for the entrance located at the side of the building.

There is not level access to the service.

The main doors open automatically.

The doors are single width.

The door opening is 90cm (2ft 11in) wide.

The automatic door is touch pad operated and opens toward you.

This entrance gives access to the Music Therapy Clinic, rooms Hel 061 - 073 and an adapted toilet on the ground floor.

There is no internal access to the ground floor of the main part of the building or either lifts from this area.

There is an entrance next to the front lift, with 2 sets of double, automatic doors, 160cm wide, leading out from the main part of the building to the side entrance.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The ramp has handrails on both sides.

The reception desk is 6m (19ft 8in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

Lighting levels are medium.

There is not a hearing assistance system.

This is the main reception for the Cambridge Campus.

There is not level access to the service.

There is a hearing assistance system.

The system is a fixed loop.

This venue does not play background music.

The lighting levels are varied.

Motorised scooters are allowed in public parts of the venue.

There is not level access to the public gallery.

Hearing loops are fitted in a number of rooms, mainly located at the front of the building on floors 1-3.

Photograph 1 shows room Hel 105, on the first floor, which has a hearing loop fitted.

Photograph 2 shows the large rehearsal space at the rear of the ground floor.

It also contains a gallery, accessed from the first floor and lifts.

There is a ramp or slope to access this area/service.

The ramp or slope is located to the right of the lift on floors 1-3.

The ramp or slope is easy.

The ramp or slope is permanent.

The floors which are accessible by stairs are G-1.

There are 15+ steps between floors.

The lighting level is medium.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

These stairs are located within the main atrium of the building and lead to the Social Space and Cafe on the atrium balcony, which is accessible from both lifts.

The floors which are accessible by stairs are G-1-2-3.

There are 15+ steps between floors.

The lighting level is medium.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is not a landing.

These stairs are located along the corridor to the rear of the main reception, opposite the front lift.

There are several similar sets of stairs throughout the building.

There is a lift for public use.

The lift is located along the corridor behind the main reception.

The lift is a standard lift.

The floors which are accessible by this lift are G-1-2-3.

The lift is 24m (26yd) from the main entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.32m x 1.34m (4ft 3in x 4ft 4in).

The clear door width is 80cm.

There are not separate entry and exit doors in the lift.

There is a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is medium.

The lift does have tactile markings.

The external call button for the lift have Braille markings.

There is a similar lift at the rear of the building, to the right at the rear entrance as you enter.

The reception desk is 52m (57yd) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk has a lowered section.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

This reception is located on the first floor atrium balcony, next to the cafe.

There is level access to the service.

There is a hearing assistance system.

The system is a portable loop.

Staff are trained to use the hearing assistance system.

This venue does not play background music.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

The centre is located on the first floor atrium balcony, next to the top of the atrium stairs.

It provides advice and information on all all aspects of student life.

It is accessed by a single, heavy door which opens inwards.

The offices within the centre where private interviews take place are accessed by single, light doors, 80cm wide.

Interviews are arranged via the Students' Union Office reception.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Baby Change Facilities

Baby change facilities are located within the venue.

The baby change facilities are located within to adapted toilet.

The height of the baby change table once extended is 88cm (2ft 10in).

Inside the venue, there is level access to the baby change facility.

There is a similar toilet, except with the transfer space on left and no baby changing facilities, directly to the rear of this one, next to the music rehersal rooms.

There is also an adapted toilet, with baby changing facilities, on the ground floor by the side entrance, and on the second and third floors by the rear lift.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located on the first floor, next to the front lift.

The female and male toilets are 30m (33yd) from the main entrance.

Inside the venue, there is level access to the female and male toilet.

This is by lift.

Lighting levels are bright.

There are standard toilets in the same location, and in various other locations throughout the building, on floors 1-3.

There are also standard and adapted toilets in the restaurant and Student Union Bar.

Please see the separate guides for these services for more details.

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are Text Relay aware.

Photograph 1 shows the John Smith's Stationery Shop, located in the atrium just behind the main reception.

It is accessed by a single, heavy door, 76cm wide, which opens away from you.

Photograph 2 shows John Smith's Bookshop, located further up the corridor from reception.

It is accessed by an entrance with no doors, 186cm wide.

The shops are open 9:00 - 17:30 Monday - Friday.

The photograph shows the entrance to the Chaplaincy Office, located on the first floor, to the left as you exit the main lift.

Access to the office is via a single, heavy door, 9Ocm wide, which opens inwards.

The University Chaplain is generally in this office between 11:00 - 12:00 Monday - Thursday.