Disabled Access Guide for Health Centre

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Paddington.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Westbourne Park.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are available.

The dimensions of the standard marked parking bays are 1.9m x 4.9m (6ft 2in x 16ft ).

Standard marked parking bays are located in First Avenue.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 86cm (2ft 9in) wide.

There is a second set of doors.

The doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 84cm (2ft 9in) wide.

There is a 3cm threshold in the first doorway.

The desk is 4m (13ft 1in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

Lighting levels are bright.

There is not a hearing assistance system.

There is not a touchscreen.

There is not a prescription box.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

The type of flooring in walkways and corridors is vinyl.

There is a waiting room / area.

The waiting room / area is 2m (6ft 6in) from the main entrance.

There is level access into the waiting room / area.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

All chairs are permanently fixed.

No tables are permanently fixed.

No chairs have armrests.

Announcements are in person.

Information is available in different languages.

Information in other languages and formats is not available on request.

Lighting levels are bright.

The room does not have background music playing.

There is a television.

The television does have subtitles.

There is space for an assistance dog to rest.

There are no vending machines.

There is a children's play area.

The floors which are accessible by stairs are G-1.

There are 15+ steps between floors.

The lighting level is medium.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on the left side going up.

There is not a landing.

The services on the floors which are not accessible are consultation, waiting rooms and a toilet.

There are 2 consultation / treatment rooms available.

The room surveyed was Nurses Treatment Room.

The consultation / treatment room is 3m (9ft 10in) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 77cm (2ft 6in) wide.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

There is a bed/couch.

The bed/couch is adjustable.

There is a chair.

The chair is adjustable.

All chairs have armrests.

No chairs are permanently fixed.

A hoist is not available.

Lighting levels are bright.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

The Nurses Treatment Room is used as a consultation room for patients who are wheelchair users.

There is a waiting room / area.

There is not level access into the waiting room / area.

There are doors into the waiting room / area.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 65cm (2ft 1in) wide.

The type of flooring is carpet.

All chairs are permanently fixed.

No chairs have armrests.

Announcements are in person.

Information is available in different languages.

Information in other languages and formats is not available on request.

Lighting levels are bright.

The room does not have background music playing.

There is no television.

There is not space for an assistance dog to rest.

There are no vending machines.

There is no children's play area.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Baby change facilities are located within the venue.

The baby change facilities are located in the adapted toilet .

The height of the baby change table once extended is 90cm (2ft 11in).

Inside the venue, there is level access to the baby change facility.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located on the 1st floor.

Inside the venue, there is not level access to the unisex toilet.

Lighting levels are bright.

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Children are welcomed at the venue.