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Disabled Access Guide for Hawkwell Court Residential
34 Colvin Gardens
Chingford
London
E4 6PF
Tel: 0844 600 1229
Fax: 0844 493 0269
Email: PALS@nelft.nhs.uk
Web: http://www.nelft.nhs.uk
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Introduction
There are 2 residential blocks.
Details given are for Block 3.
Location
The venue is situated outside the centre of the town.
This venue is situated in Chingford.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Highams Park.
There is not a bus stop within 150m (164yds) of the venue.
The nearest underground station is Walthamstow Central.
Parking
This venue does have its own car park.
Parking is free for all users.
The car park is at the front of the venue.
The car park type is open air/surface.
There are 0 designated parking bay(s) within the car park.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does not have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The bell is not in a suitable position to allow wheelchair users to gain access.
The main doors open away from you (push).
The doors are single width.
The doors are light.
The door opening is 75cm (2ft 5in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The width of the ramp or slope is 87cm (2ft 10in).
Inside Access
There is level access once inside the venue.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
The type of flooring in walkways and corridors is carpet.
Rooms
There are 6 room(s) in total.
There are 6 standard ground floor rooms.
Accessible Rooms
There are no accessible ensuite facilities
Auxiliary Aids - general
None of the hotel rooms have auxiliary aids for people with sensory impairments.
The hotel does not provide other auxiliary aids for people with mobility impairments.
Assistance dogs are welcomed to stay with guests in rooms.
Standard Rooms
Ground Floor Standard Rooms
There are standard rooms on the ground floor.
There is level access to ground floor rooms.
None of these rooms are accessed by platform lift.
Adjoining rooms are not available.
Standard Rooms on Other Floors
Accessible Shower
Accessible shower facilities are available.
The showers are located off the main corridor.
There are handrails.
There is a flip down seat.
The height of the seat is 44cm (1ft 5in).
There is level access to the services from the shower facilities.
There is a toilet with a drop down rail within this shower room.
Standard Bathroom
The bathroom is unisex.
The standard bathroom is 12m (13yd) from the main entrance.
The standard bathroom is located in the adapted toilet.
There is level access from an accessible entrance.
Lighting levels are medium.
The facilities available in the standard bathroom include a toilet, a bath with shower, a sink and an emergency cord.
The emergency cord is above the bath.
There is an adapted toilet within this bathroom.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is no additional signage on or near the toilet door.
The accessible toilet is 12m (13yd) from the main entrance.
The accessible toilet is located off the main corridor.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the accessible toilet door is 75cm (2ft 5in).
The door is light.
The dimensions of the accessible toilet are 260cm x 315cm (8ft 6in x 10ft 4in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 135cm (4ft 5in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is twist/turn.
There is not a mixer tap.
There is not a functional emergency alarm available.
No emergency alarm is fitted in the cubicle.
Disposal facilities are not available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the right.
There is not a shelf within the accessible toilet.
There are mirrors in the accessible toilet.
Mirrors are not placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 42cm (1ft 4in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 140cm (4ft 7in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 80cm (2ft 7in) high.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is poor.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are medium.
Additional Information
Staff do receive disability awareness / equality training.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are not Text Relay aware.
Children are welcomed at the venue.
