Disabled Access Guide for Hartsdown Leisure Centre

Session times may vary. Please contact the venue for up-to-date information.

The venue is situated outside the centre of the town.

This venue is situated in Margate.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Margate.

This venue does have its own car park.

There are 3 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 4.4m x 5m (14ft 5in x 16ft 4in).

The nearest designated bay is 25m (27yd) from the main accessible entrance.

The car park surface is tarmac.

The car park does not have a height restriction barrier.

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 190cm (6ft 2in) wide.

There is a second set of doors.

The doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 190cm (6ft 2in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located leading to the entrance, bypassing the steps.

The ramp or slope is moderate.

The ramp or slope is permanent.

The width of the ramp or slope is 180cm (5ft 10in).

There are steps to access this area/service.

There are 5 steps to the area/service.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The handrails are on both sides.

The reception desk is 4m (13ft 1in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

The reception is located directly opposite the entrance.

There is level access to the service.

This venue does play background music.

The lighting levels are bright.

The photograph shows the ramp leading to the vending area.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Wall mounted and drop down rails are available.

There are baby changing facilities in the adapted toilet.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located off the foyer.

The female toilets are 24m (26yd) from the accessible entrance.

Inside the venue, there is level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located off the foyer.

The male toilets are 21m (23yd) from the accessible entrance.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

Once inside, there is not level access to the service.

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is ample room for a wheelchair user to manoeuvre.

All tables are permanently fixed.

All chairs are permanently fixed.

The distance between the floor and the lowest dining table is 70cm (2ft 3in) cm.

Menus are not available in Braille.

Menus are not available in large print.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is light meals.

There is a ramp or slope to access this area/service.

The ramp or slope is located leading from the foyer to the seating area.

The ramp or slope is moderate.

The ramp or slope is permanent.

The width of the ramp or slope is 105cm (3ft 5in).

There are steps to access this area/service.

There are 2 steps to the area/service.

The lighting levels at the steps are bright.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The handrails are on both sides.

The ramp bypasses the steps.

The nearest table from the car park entrance is 1 metre (3.3 feet).

Some tables are located within the foyer.

There is not a ramped entrance into the water.

There is not a wet side chair available.

There is a hoist for wheelchair users to access the water.

The hoist is manual.

There are not steps into the swimming pool.

There is a ladder type entrance into the water.

The adapted changing room door is push pad operated.

There are adapted changing rooms available.

The adapted changing rooms are located to the right as you face the swimming pool.

The adapted changing room is 10m (11yd) from the main entrance.

The adapted changing room is 5m (16ft 4in) from the swimming pool.

The adapted changing room door is push pad operated.

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.

The photograph shows the ramp leading to the entrance.

This venue is currently undergoing a structural refurbishment, due to be completed in May 2010.