Disabled Access Guide for Harrow Road Dental Surgery

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Paddington.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Westbourne Park.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

The photograph shows the road outside the surgery.

This information is for the entrance located in front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 82cm (2ft 8in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located immediately beyond the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 1 steps to the area/service.

The steps are not clearly marked.

The steps are deep.

The steps do not have handrails.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does play background music.

Music is played in some parts of the venue.

The lighting levels are medium.

Route finding signage is available.

The type of flooring in walkways and corridors is carpet and wood.

The desk is 2m (6ft 6in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

Lighting levels are medium.

There is not a hearing assistance system.

There is not a touchscreen.

There is not a prescription box.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is a waiting room / area.

The waiting room / area is 2m (6ft 6in) from the main entrance.

There is level access into the waiting room / area.

The type of flooring is carpet and wood.

No chairs are permanently fixed.

No tables are permanently fixed.

Some chairs have armrests.

Announcements are in person.

Information in other languages and formats is not available on request.

Lighting levels are medium.

The room does have background music playing.

There is no television.

There is space for an assistance dog to rest.

There are no vending machines.

There is no children's play area.

The floors which are accessible by stairs are B-G-1.

There are 15+ steps between floors.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on the left side going up.

There is a landing.

The services on the floors which are not accessible are Surgeries 2, 3, 4, 5 and standard toilet.

There are 5 consultation / treatment rooms available.

The room surveyed was No. 1.

The consultation / treatment room is 3m (9ft 10in) from the reception.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 71cm (2ft 3in) wide.

The type of flooring is wood.

There is not a bed/couch.

There is a chair.

The chair is adjustable.

All chairs have armrests.

No chairs are permanently fixed.

A hoist is not available.

Lighting levels are medium.

The room does have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located on the basement level.

Inside the venue, there is not level access to the unisex toilet.

Lighting levels are medium.

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are not Text Relay aware.

Children are welcomed at the venue.