Disabled Access Guide for Harrow on the Hill Station

The venue is situated within the centre of the town or city.

This venue is situated in Harrow.

The venue is not on a road with a steep gradient.

This venue does not have its own car park.

The convenient drop off point is located outside the main entrance.

There is not level access to the service.

The main doors open (no doors).

The doors are double width.

The door opening is 400cm (13ft 1in) wide.

There are steps to access this area/service.

There are 15+ steps to the area/service.

The lighting levels at the steps are bright.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

There is not level access to the service.

The main doors open (no doors).

The door opening is 400cm (13ft 1in) wide.

There are steps to access this area/service.

There are 15+ steps to the area/service.

The lighting levels at the steps are bright.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

The reception desk is 5m (16ft 4in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is high.

Lighting levels are bright.

There is not a hearing assistance system.

There is not level access to the service.

There is a hearing assistance system.

The system is a fixed loop.

Staff are trained to use the hearing assistance system.

The lighting levels are low.

There are steps to access this area/service.

There are 15+ steps to the area/service.

The lighting levels at the steps are bright.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

The hearing loop is fitted at the Information Point on Platform 1 and 2.

There are 6 platform(s) at this station.

The station is staffed.

There are generally 2 member(s) of staff on duty.

There is an office to obtain help.

This office is located opposite the ticket office.

The train companies operating from within this station are Chiltern Line and London Underground.

There is a taxi rank.

The taxi rank is located on College Road.

Shops and services within the station include a newsagents.

Announcements on platforms are both audio and visual.

This information is for platform(s) 1-6.

The platform(s) which has/have level access is/are 1-6.

The platform(s) accessed by steps only is/are 1-6.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located to the right of the entrance.

The female toilets are 15m (16yd) from the accessible entrance.

Inside the venue, there is level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located to the left of the main entrance.

The male toilets are 15m (16yd) from the accessible entrance.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

Staff do receive disability awareness / equality training.

Documents can be requested in Braille.

Documents can be requested in large print.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are trained to take TypeTalk calls.