You are on Introduction. Skip to the next section.

Introduction

• Please be aware that this access guide was surveyed on a ‘non-match’ day, and that disabled supporters have advised us that on a busy match day/night the access experience can vary. We would encourage you to fully research this with the club concerned before attending a fixture.
• If you require further information or would like to know more please visit The National Association of Disabled Supporters (NADS) website at:.
• www.nads.org.uk.
• NADS is the national registered charity which represents the views, issues and concerns of disabled football supporters to football and governmental authorities and provides independent advice on disability issues as they affect the football, cricket and rugby communities.
• Their key objectives are to promote an inclusive agenda, raise disability awareness through sport and ensure an equality of experience for all fans.

You are on Opening Times. Skip to the next section.

Opening Times

• Opening times for the venue vary according to bookings/events taking place.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Northolt Park.
• The nearest underground station is South Harrow.

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• Comments View
  • Underground South Harrow which is on the Piccadilly Line.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front and rear of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 1 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 290cm x 395cm (9ft 6in x 12ft 12in).
  • The nearest Blue Badge bay is 4m (4yd 1ft) from the clubhouse entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Clubhouse Entrance). Skip to the next section.

Outside Access (Clubhouse Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 150cm (4ft 11in).

You are on Level Change (Clubhouse Entrance). Skip to the next section.

Level Change (Clubhouse Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope gradient is slight.
• The ramp/slope is portable.
• Please contact reception for use of the portable ramp.
• The ramp does not have handrails.
• The width of the ramp/slope is 70cm (2ft 4in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 2 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are shallow (2cm - 10cm).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does bypass the step(s).

You are on Inside Access (Clubhouse). Skip to the next section.

Inside Access (Clubhouse)

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are not welcomed in public parts of the venue.
• The lighting levels are bright.

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• Comments View
  • At the time of survey it was not possible to photograph the area.

You are on Eating and Drinking (Clubhouse). Skip to the next section.

Eating and Drinking (Clubhouse)

• The following information is for the bar.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 3m (3yd 10in) from the main entrance.
• The standard height for tables is 70cm.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are not presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Accessible Toilet (Clubhouse). Skip to the next section.

Accessible Toilet (Clubhouse)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 8m (8yd 2ft) from the clubhouse entrance.
  • This accessible toilet is located to the right as you enter the main reception area.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 176cm x 144cm (5ft 9in x 4ft 9in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 125cm (4ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are not available for the toilet.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 105cm (3ft 5in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 130cm (4ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 85cm (2ft 9in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a medium colour contrast between the internal door and wall.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Standard Toilet(s) (Clubhouse). Skip to the next section.

Standard Toilet(s) (Clubhouse)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the right of the clubhouse entrance.
  • The female and male toilets are approximately 6m (6yd 1ft) from the clubhouse entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.

You are on Outside Access (Stadium Entrance). Skip to the next section.

Outside Access (Stadium Entrance)

• There is level access into the venue.
• The main door(s) open away from you (push).
• The doors are single width.
• The door(s) is / are heavy.
• The door opening is 120cm (3ft 11in) wide.

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• Comments View
  • At the time of survey, it was not possible to photograph the area.

You are on Inside Access (Pitch Side). Skip to the next section.

Inside Access (Pitch Side)

• There is not level access to the service.
• Motorised scooters are welcomed in public parts of the venue.

You are on Level Change (Pitch Side). Skip to the next section.

Level Change (Pitch Side)

• There is a ramp/slope to access this area/service.
• The ramp/slope is permanent.
• The width of the ramp/slope is 85cm (2ft 9in).

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• Comments View
  • The route around the pitch is level with the exception of the 2 ramps located in front of the main stand.

You are on Sports Ground. Skip to the next section.

Sports Ground

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• Home Support Seating View
  • Wheelchair users have a designated accessible seating area.
  • Wheelchair seating is located in front of the main stand.
  • The view from this area is good.
  • A companion can sit beside / near you.
  • Accessible toilets are available.
  • There is not an audio description service.
• Away Support Seating View
  • Wheelchair users have a designated accessible seating area.
  • Wheelchair seating is located in front of the main stand.
  • The view from this area is good.
  • A companion can sit beside / near you.
  • There is not an audio description service.
• Comments View
  • If possible the football club would like prior notice of disabled people attending the ground so that seating arrangements can be made.

You are on Accessible Toilet (Pitch side). Skip to the next section.

Accessible Toilet (Pitch side)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 24m (26yd 9in) from the stadium entrance.
  • This accessible toilet is located to the right as you enter.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 102cm (3ft 4in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 220cm x 340cm (7ft 3in x 11ft 2in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 180cm (5ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are not available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is not a hand dryer.
  • There is not a towel dispenser.
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 79cm (2ft 7in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.

You are on Level Change (Accessible Toilet). Skip to the next section.

Level Change (Accessible Toilet)

• There is a ramp/slope to access this area/service.
• The ramp/slope is permanent.
• The width of the ramp/slope is 110cm (3ft 7in).

You are on Standard Toilet(s) (Pitch side). Skip to the next section.

Standard Toilet(s) (Pitch side)

• There is/are 1 female toilet(s) located to the right after entrance via turnstile.
• The type of signage on or near the standard toilet door(s) is pictorial.
• There is not a male standard toilet with a lowered urinal.
• The wash basin tap types in standard toilets are twist/turn.

You are on Standard Toilet(s) (Back Bar). Skip to the next section.

Standard Toilet(s) (Back Bar)

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located To the left hand side within the Back Bar.
  • The female and male toilets are approximately 10m (10yd 2ft) from the entrance to Back Bar.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.