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Disabled Access Guide for Harpenden Town Council
Town Hall
Leyton Road
Harpenden
Herts
AL5 2LX
Tel: 01582 768278
Fax: 01582 760026
Email: harpenden.town.council@harpenden.gov.uk
Web: http://www.harpenden.gov.uk
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 10:00 - 16:00 |
| Tuesday | 10:00 - 16:00 |
| Wednesday | 10:00 - 16:00 |
| Thursday | 10:00 - 16:00 |
| Friday | 10:00 - 16:00 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated within the centre of the town or city.
This venue is situated in Harpenden.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Harpenden.
Parking
This venue does not have its own car park.
On street marked Blue Badge bays are not available.
The convenient drop off point is located on Leyton Road.
Outside Access (Main Entrance)
There is level access to the service.
The intercom is in a position to allow wheelchair users to gain access.
The main doors open automatically.
The doors are double width.
The door opening is 156cm (5ft 1in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 150cm (4ft 11in) wide.
Reception
The reception desk is 3m (9ft 10in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a portable loop.
Staff are trained to use the hearing system.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a portable loop.
Staff are trained to use the hearing assistance system.
The lighting levels are low.
Other Floors
The floors which are accessible by stairs are G-1.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
The Council Chambers are located on the first floor.
Lift
There is a lift for public use.
The lift is located to the left of reception.
The lift is a standard lift.
The floors which are accessible by this lift are G-1.
The lift is 5m (16ft 4in) from the accessible entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.2m x 0.8m (3ft 11in x 2ft 7in).
There is not a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does not have an audible announcer.
The lighting level in the lift is bright.
The lift does have Braille markings.
The lift does have tactile markings.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
The adapted toilet is 5m (16ft 4in) from the accessible entrance.
The adapted toilet is located in reception to the right of the lift.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a locking handle.
The dimensions of the adapted toilet are 254cm x 147cm (8ft 4in x 4ft 9in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 40cm (1ft 3in).
The tap type is lever.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is a hand dryer.
The hand dryer is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is good.
Wall mounted and drop down rails are available.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
Plastic cups are available.
Plastic cutlery is available.
There is an evacuation chair located on the first floor next to the lift/ stairs. Staff are trained to take TypeTalk calls.
