Local access information
across the country
Disabled Access Guide for Harpenden Memorial Hospital
Carlton Road
Harpenden
Hertfordshire
AL5 4TA
Tel: 01582 760196
Fax: 01582 765537
Web: http://www.enherts-pct.nhs.uk
Email us about this Venue
Find more venues in NHS Hertfordshire
Introduction
Services/facilities within the building include a blood clinic, Podiatry, Speech and Language, health visitors, Minor Operations, Pulmonary Rehabilitation, Physiotherapy and baby and eye clinics.
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 08:30 - 17:00 |
| Tuesday | 08:30 - 17:00 |
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated within the centre of the town.
This venue is situated in Harpenden.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Harpenden.
There is not a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is free for all users.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do need to be booked in advance.
There are 6 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 2.45m x 4.7m (8ft x 15ft 5in).
The nearest designated bay is 6m (19ft 8in) from the accessible entrance.
The furthest designated bay is 17m (18yd) from the accessible entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 112cm (3ft 8in) wide.
There is a second set of doors.
The doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 126cm (4ft 1in) wide.
Level Change (Main Entrance)
There are steps to access this area/service.
The steps are located in front of the entrance.
There are 5 steps to the area/service.
The steps are not clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
Outside Access (Halley Stewart Clinic)
This information is for the entrance located at the rear of the building.
There is not level access to the service.
The bell is in a suitable position to allow wheelchair users to gain access.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 88cm (2ft 10in) wide.
Level Change (Halley Stewart Clinic)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The width of the ramp or slope is 110cm (3ft 7in).
Outside Access (Accessible Entrance)
This information is for the entrance located at the side of the building.
There is not level access to the service.
The bell is in a suitable position to allow wheelchair users to gain access.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 156cm (5ft 1in) wide.
Level Change (Accessible Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope bypasses the steps.
The ramp or slope is located to the right as you face the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 124cm (4ft ).
There are steps to access this area/service.
The steps are located to the left as you face the entrance.
There are 2 steps to the area/service.
The steps are not clearly marked.
The steps are deep.
The steps do have handrails.
The handrails are on both sides.
Reception
The desk is 6m (19ft 8in) from the accessible entrance.
There is level access to reception from the entrance.
The reception desk is low.
The desk is generally staffed.
Lighting levels are medium.
There is not a hearing assistance system.
There is not a touchscreen.
There is not a prescription box.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
Waiting Room / Area (Outpatients)
There is a waiting room / area.
The waiting room / area is 10m (11yd) from the main entrance.
There is level access into the waiting room / area.
There are doors into the waiting room / area.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 150cm (4ft 11in) wide.
The type of flooring is carpet.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
No tables are permanently fixed.
All chairs have armrests.
Announcements are in person.
Information in other languages and formats is not available on request.
Lighting levels are bright.
The room does not have background music playing.
There is no television.
There is space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
Inside Access
There is not level access once inside the venue.
There is a hearing assistance system.
The system is a portable loop.
Staff are trained to use the hearing assistance system.
The lighting levels are medium.
Motorised scooters are not allowed in public parts of the venue.
The type of flooring in walkways and corridors is carpet and vinyl.
Level Change (Inside Access)
There is a ramp or slope to access this area/service.
The ramp or slope is located to the right of reception.
The ramp or slope is moderate.
The ramp or slope is permanent.
Consultation / Treatment Room (Chiropody)
There are 5 consultation / treatment rooms available.
The room surveyed was Room 2.
The consultation / treatment room is 12m (13yd) from the main reception.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 86cm (2ft 9in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is a chair.
The chair is adjustable.
All chairs have armrests.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is not available.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 2m (6ft 6in) from the accessible entrance.
The adapted toilet is located straight ahead after you enter the building.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens inwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 82cm (2ft 8in).
The door is heavy.
The dimensions of the adapted toilet are 180cm x 150cm (5ft 10in x 4ft 11in).
Floor manoeuvring space is clear in the adapted toilet.
There is not a lateral transfer space.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
No emergency alarm is fitted in the cubicle.
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are not placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 85cm (2ft 9in) high.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is fair.
The contrast between the external door and wall is fair.
The contrast between the grab rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are medium.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located to the right as you face reception.
The female toilets are 8m (26ft 2in) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are medium.
Access to Standard Male Toilets
The male toilets are located to the right after you enter the building.
The male toilets are 3m (9ft 10in) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are medium.
Baby Change Facilities
Baby change facilities are not located within the venue.
The photograph shows the standard male toilet.
Additional Information
Staff do not receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
Plastic cups are available.
Plastic cutlery is available.
Drinking straws are available on request.
Children are welcomed at the venue.
There is a soft play area for children.
