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Disabled Access Guide for Hale End Library
Castle Avenue
Chingford
London
E4 9QD
Tel: 020 8496 1050
Fax: 020 8496 1055
Email: wf.libs@walthamforest.gov.uk
Web: http://www.walthamforest.gov.uk
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | Closed |
| Tuesday | 10:00 - 18:00 |
| Wednesday | 10:00 - 18:00 |
| Thursday | Closed |
| Friday | 10:00 - 18:00 |
| Saturday | 10:00 - 16:00 |
| Sunday | Closed |
Location
The venue is situated within the centre of the area.
This venue is situated in Highams Park.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Highams Park.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is free for all users.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There is 1 designated parking bay within the car park.
The dimensions of the designated parking bay(s) are 5.85m x 4.1m (19ft 2in x 13ft 5in).
The nearest designated bay is 20m (22yd) from the accessible entrance.
The furthest designated bay is 20m (22yd) from the accessible entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are uneven surfaces.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does not have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Outside Access (Accessible Entrance)
This information is for the entrance located to the rear of the building.
There is not level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are light.
The door opening is 92cm (3ft ) wide.
Level Change (Accessible Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The width of the ramp or slope is 110cm (3ft 7in).
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 97cm (3ft 2in) wide.
There is a second set of doors.
The doors open towards you (pull).
The doors are single width.
The doors are heavy.
The door opening is 98cm (3ft 2in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
There are steps to access this area/service.
The steps are located in front of and immediately beyond the entrance.
There are 7 steps to the area/service.
The steps are clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
There is a standard and/or platform lift to access this area/service.
Lift (Main Entrance)
There is a lift for public use.
The lift is located ahead as you enter the main entrance.
The lift is a platform lift.
The platform lift accesses a small level change.
The lift is 5m (16ft 4in) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 0.72m x 1.3m (2ft 4in x 4ft 3in).
The clear door width is 77cm.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is medium.
The lift does not have Braille markings.
The lift does not have tactile markings.
Reception
The reception desk is 7m (22ft 11in) from the accessible entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are medium.
Inside Access
There is level access to the service.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
Library
This library does not house a regular supply of books in Braille.
This library does house a regular supply of books in large print.
This library does house a regular supply of books on tape or disc.
There is an ordering service.
It takes approximately 7-28 days to process an order.
The library does have computers with accessible software.
Auxiliary aids are not available for computer users.
Other Floors
The floors which are accessible by stairs are G-1.
There are 15+ steps between floors.
The lighting level is medium.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located to the left as you enter the library.
The lift is a standard lift.
The floors which are accessible by this lift are G-1.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.05m x 1.25m (3ft 5in x 4ft 1in).
The clear door width is 87cm.
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is low.
The lift does not have Braille markings.
The lift does have tactile markings.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is Braille signage on or near the toilet door.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The adapted toilet is 34m (37yd) from the accessible entrance.
The adapted toilet is located within the childrens area.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a locking handle.
The width of the adapted toilet door is 97cm (3ft 2in).
The door is light.
The dimensions of the adapted toilet are 170cm x 230cm (5ft 6in x 7ft 6in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 108cm (3ft 6in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 50cm (1ft 7in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser can be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 125cm (4ft 1in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 75cm (2ft 5in) high.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are medium.
There is a similar adapted toilet on the first floor.
Baby change facilities are located within the venue.
The baby change facilities are located within the adapted toilet.
The height of the baby change table once extended is 87cm (2ft 10in).
Inside the venue, there is level access to the baby change facility.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Unisex Toilets
The unisex toilet is located within the childrens area.
The unisex toilets are 32m (35yd) from the accessible entrance.
Inside the venue, there is level access to the unisex toilet.
Lighting levels are medium.
Additional Information
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service cannot be requested.
Staff are Text Relay aware.
