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Disabled Access Guide for Guildhall Art Gallery & Roman London’s Amphitheatre
Guildhall Yard
Off Gresham Street
London
EC2V 5AE
Tel: 020 7332 3700
Fax: 020 7332 3341
Textphone: 020 7332 3803
Email: guildhall.artgallery@cityoflondon.gov.uk
Web: http://www.cityoflondon.gov.uk
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 10:00 - 17:00 |
| Tuesday | 10:00 - 17:00 |
| Wednesday | 10:00 - 17:00 |
| Thursday | 10:00 - 17:00 |
| Friday | 10:00 - 17:00 |
| Saturday | 10:00 - 17:00 |
| Sunday | 12:00 - 16:00 |
The gallery is used for private functions, and so is occasionally closed to the public. Dates when this happens are listed on the gallery website at least 1 month in advance.
Location
The venue is situated within the centre of the city.
This venue is situated in London.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Moorgate.
There is a bus stop within 150m (164yds) of the venue.
The nearest underground station is Moorgate.
Parking
This venue does have its own car park.
The car park is within the Guildhall Courtyard.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do need to be booked in advance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is block paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
There are no marked bays but Blue Badge holders can park in the Courtyard if requested in advance.
The Courtyard is accessed from Aldermanbury.
There are also Blue Badge and standard bays located on Aldermanbury, but these were out of service at the time of research due to building work.
Outside Access (Main Entrance)
This information is for the entrance located off the Guildhall Courtyard.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 110cm (3ft 7in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 114cm (3ft 8in) wide.
There are separate doors to enter and exit the gallery, both have automatic doors.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
Reception
The reception desk is 10m (11yd) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk has a lowered section.
Lighting levels are medium.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
The reception also acts as the counter for the gallery gift shop.
Other Floors
The floors which are accessible by stairs are A-C-A1-G-A2-A3.
The lighting level is medium.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is not a landing.
There are between 7 and 15 steps between floors.
The steps between floors C and A are deep.
The floors are:-
A3 - Main Gallery Balcony
A2 - Main Gallery
G - Ground Floor
A1 - Lower Ground Floor
C - Undercroft Floor
A - Ampitheatre
Lift
There is a lift for public use.
The lift is located to the left of the main entrance as you enter.
The lift is a standard lift.
The floors which are accessible by this lift are A-C-A1-G-A2-A3.
The lift is 19m (21yd) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.25m x 1.56m (4ft 1in x 5ft 1in).
The clear door width is 88cm.
There are separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are not within reach for a wheelchair user.
The controls are between 100 - 114 cm.
The lighting level in the lift is bright.
The lift does not have Braille markings.
The lift does have tactile markings.
There are 2 lifts available.
Reception (Cloakroom)
The reception desk is 24m (26yd) from the lifts.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
Lighting levels are medium.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are not trained to use the hearing system.
The cloakroom is located on floor C.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
This venue does not play background music.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
Step free access to the Victorian Gallery on the Undercroft Floor is via a corridor next to the lift.
Visitors need to be accompanied through this corridor by a member of the Security Staff.
This is a temporary measure whilst building work is being carried out, due to be completed May 2010.
Part of the Victorian Gallery on the Undercroft Floor has an uneven surface shown in photograph 1.
The door leading to the Amphitheatre from the lift is a push pad operated automatic door, shown in photograph 2.
There are also automatic doors leading to the cloakroom.
Museum
Exhibits can not be audio described.
Tactile signage for exhibits is not available.
Braille signage for exhibits is not available.
Touch tours are not available.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Concessions are available.
There is a wheelchair to borrow.
To borrow the wheelchair ask a member of staff.
Booklets containing large print versions of the description caption for all painting are available in each gallery.
Adapted Toilet (Cloakroom)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 27m (29yd) from the lifts.
The adapted toilet is located in the male and female standard toilets, either side of the cloakroom .
There is level access to the adapted toilet.
This is by lift.
Features and dimensions of adapted toilets
This is not a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 84cm (2ft 9in).
The door is light.
The dimensions of the adapted toilet are 130cm x 186cm (4ft 3in x 6ft 1in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 86cm (2ft 9in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are not available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are not mirrors in the adapted toilet.
The height of the toilet seat above floor level is 47cm (1ft 6in).
There is a hand dryer.
The hand dryer can be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 75cm (2ft 5in) high.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is fair.
The contrast between the grab rails and wall is fair.
The contrast between the drop down rails and wall is fair.
The contrast between the walls and floor is poor.
Lighting levels are medium.
The details here are for the male adapted toilet.
There is an identical adapted toilet located within the female toilets.
Adapted Toilet (Level A1)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The adapted toilet is 6m (19ft 8in) from the lift.
The adapted toilet is located to the right as you exit the lift.
There is level access to the adapted toilet.
This is by lift.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 95cm (3ft 1in).
The door is heavy.
The dimensions of the adapted toilet are 205cm x 145cm (6ft 8in x 4ft 9in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 88cm (2ft 10in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 46cm (1ft 6in).
There is a hand dryer.
The hand dryer can be reached from seated on the toilet.
The hand dryer is placed higher than 100cm.
The hand dryer is 115cm (3ft 9in) high.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is fair.
Lighting levels are bright.
Adapted Toilet (Level C)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The adapted toilet is 5m (16ft 4in) from the lift.
The adapted toilet is located to the right as you exit the lift on level C.
There is level access to the adapted toilet.
This is by lift.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 84cm (2ft 9in).
The door is heavy.
The dimensions of the adapted toilet are 200cm x 150cm (6ft 6in x 4ft 11in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 85cm (2ft 9in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 47cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 75cm (2ft 5in) high.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is fair.
The contrast between the drop down rails and wall is fair.
The contrast between the walls and floor is fair.
Lighting levels are bright.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located to the right of the cloakroom counter.
The female toilets are 38m (41yd) from the lifts.
Inside the venue, there is level access to the female toilet.
This is by lift.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located to the left of the cloakroom counter.
The male toilets are 30m (33yd) from the lifts.
Inside the venue, there is level access to the male toilet.
This is by lift.
Lighting levels are bright.
There is also a standard unisex toilet located opposite the lifts on floor A1.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are not Text Relay aware.
Children are welcomed at the venue.
The photographs show the Great Hall which is one of the rooms used for functions.
