Local access information
across the country
Disabled Access Guide for Guildhall 1
High Street
Kingston upon Thames
Surrey
KT1 1EU
Tel: 020 8547 5000
Textphone: 07797 806521 (SMS)
Email: contact.us@rbk.kingston.gov.uk
Web: http://www.kingston.gov.uk
Email us about this Venue
Find more venues in Royal Borough of Kingston upon Thames
Introduction
Departments located in Guildhall 1 include; Youth Services.
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 08:45 - 17:00 |
| Tuesday | 08:45 - 17:00 |
| Wednesday | 08:45 - 17:00 |
| Thursday | 08:45 - 17:00 |
| Friday | 08:45 - 16:45 |
| Saturday | Closed |
| Sunday | Closed |
The venue can be contacted by telephone from 08:00 - 18:00.
Location
The venue is situated within the centre of the town.
This venue is situated in Kingston upon Thames.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Kingston.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is free for Blue Badge holders.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 2 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 5.5m x 3.8m (18ft x 12ft 5in).
The nearest designated bay is 3m (9ft 10in) from the main entrance.
The furthest designated bay is 4m (13ft 1in) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are dropped kerbs.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Parking is only available to disabled users who are visiting the Guildhall.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the venue.
There is level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 145cm (4ft 9in) wide.
There is a second set of doors.
The doors open away from you (push).
The doors are double width.
The doors are light.
The door opening is 123cm (4ft ) wide.
Reception
The reception desk is 6m (19ft 8in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk has a lowered section.
Lighting levels are medium.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a portable loop.
Staff are trained to use the hearing assistance system.
This venue does not play background music.
The lighting levels are medium.
Motorised scooters are allowed in public parts of the venue.
Lift
There is a lift for public use.
The lift is located on the right after you pass the first set of entra.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2-3.
The lift is 2m (6ft 6in) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1m x 1.3m (3ft 3in x 4ft 3in).
The clear door width is 89cm.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is medium.
The lift does not have Braille markings.
The lift does have tactile markings.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The accessible toilet is 6m (19ft 8in) from the main entrance.
The accessible toilet is located to the right after you pass the first set of entrance doors.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is required for the accessible toilet.
The key is a radar key.
The key can be obtained from a member of staff / reception.
The door opens outwards.
The door is locked by a locking handle.
The width of the accessible toilet door is 86cm (2ft 9in).
The door is light.
The dimensions of the accessible toilet are 240cm x 300cm (7ft 10in x 9ft 10in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 170cm (5ft 6in).
There is a dropdown rail on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
It is not a push button style of alarm.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is placed higher than 100cm.
The hand dryer is 105cm (3ft 5in) high.
There is a towel dispenser.
The towel dispenser can be reached from seated on the toilet.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 75cm (2ft 5in) high.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are medium.
Baby Change Facilities
Baby change facilities are located within the standard toilet.
The baby change facilities are located in the adapted toilet.
The height of the baby change table once extended is 100cm (3ft 3in).
Inside the venue, there is level access to the baby change facility.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located to the right after you enter.
The female toilets are 5m (16ft 4in) from the main entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are medium.
Access to Standard Male Toilets
The male toilets are located straight ahead as you enter.
The male toilets are 2m (6ft 6in) from the main entrance.
Lighting levels are medium.
Additional Information
Staff do receive disability awareness / equality training.
Documents can be requested in Braille.
Documents can be requested in large print.
