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Disabled Access Guide for Great Chapel Street Medical Centre
13 Great Chapel Street
London
W1F 8FL
Tel: 020 7437 9360
Fax: 020 7734 1475
Email: robert.bolus@nhs.net
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Location
The venue is situated within the centre of the city.
This venue is situated in London.
The nearest mainline Railway Station is Charing Cross.
There is a bus stop within 150m (164yds) of the venue.
The nearest underground station is Tottenham court road.
Parking
This venue does not have its own car park.
There is not a car park for public use within 200m (approx).
On street marked Blue Badge bays are not available.
Clearly signed and/or standard on street marked bays are not available.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is level access to the service.
The bell is in a suitable position to allow wheelchair users to gain access.
The main doors open towards you (pull).
The doors are single width.
The doors are heavy.
The door opening is 91cm (2ft 11in) wide.
Outside Access (Medical Centre Entrance)
This information is for the entrance located inside the building.
There is not level access to the service.
The bell is not in a suitable position to allow wheelchair users to gain access.
The intercom is not in a position to allow wheelchair users to gain access.
The main doors open towards you (pull).
The doors are single width.
The doors are heavy.
The door opening is 84cm (2ft 9in) wide.
Level Change (Medical Centre Entrance)
There are steps to access this area/service.
The steps are located to the left as you enter.
There are 15+ steps to the area/service.
The lighting levels at the steps are medium.
The steps are clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on the right going up.
Reception
The desk is 12m (13yd) from the main entrance.
There is not level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
Lighting levels are bright.
There is not a hearing assistance system.
There is not a touchscreen.
There is not a prescription box.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
Waiting Room / Area
There is a waiting room / area.
The waiting room / area is 14m (15yd) from the main entrance.
There is not level access into the waiting room / area.
There are doors into the waiting room / area.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 80cm (2ft 7in) wide.
The type of flooring is vinyl.
No chairs are permanently fixed.
No tables are permanently fixed.
No chairs have armrests.
Announcements are in person.
Information in other languages and formats is not available on request.
Lighting levels are bright.
The room does not have background music playing.
There is no television.
There is space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
Inside Access
There is not level access once inside the venue.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
Route finding signage is not available.
No Braille signage is available.
No Tactile signage is available.
The type of flooring in walkways and corridors is carpet.
Consultation / Treatment Room (Nurses Room)
The consultation / treatment room is 2m (6ft 6in) from the reception.
There is not level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 80cm (2ft 7in) wide.
The type of flooring is carpet.
There is a bed/couch.
The bed/couch is adjustable.
There is a chair.
The chair is not adjustable.
No chairs have armrests.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is not available.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Consultation / Treatment Room
There are 2 consultation / treatment rooms available.
The room surveyed was Doctors Room.
The consultation / treatment room is 6m (19ft 8in) from the reception.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 80cm (2ft 7in) wide.
The type of flooring is carpet.
There is a bed/couch.
The bed/couch is not adjustable.
There is a chair.
The chair is not adjustable.
All chairs have armrests.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is not available.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Level Change (Consultation Rooms)
There is a ramp or slope to access this area/service.
The ramp or slope is located to the right of reception.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 84cm (2ft 9in).
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is no additional signage on or near the toilet door.
The adapted toilet is located in the waiting room.
There is not level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 80cm (2ft 7in).
The door is heavy.
The dimensions of the adapted toilet are 228cm x 250cm (7ft 5in x 8ft 2in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 162cm (5ft 3in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is not a mixer tap.
There is not a functional emergency alarm available.
No emergency alarm is fitted in the cubicle.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the left.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are not placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 46cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 106cm (3ft 5in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 76cm (2ft 5in) high.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is poor.
The contrast between the external door and wall is poor.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are ultraviolet.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are not available.
Additional Information
Staff do not receive disability awareness training.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
Staff are not Text Relay aware.
Children are welcomed at the venue.
