Disabled Access Guide for Goschen Centre Refectory

The refectory is located on the ground floor of the Goschen Centre.

The venue is situated outside the centre of the city.

This venue is situated in Keyham.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Dockyard.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is free for all users.

Parking is free for Blue Badge holders.

The car park is at the front of the venue.

The car park type is open air/surface.

There are 6 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 4.6m x 3.3m (15ft 1in x 10ft 9in).

The nearest designated bay is 30m (33yd) from the entrance C1.

The furthest designated bay is 35m (38yd) from the entrance C1.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The dropped kerb does not have tactile paving.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There 2 designated bays near entrance C2, 2 near entrance B and 2 further bays near entrance A.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 140cm (4ft 7in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located to the right as you face the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 3 steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 140cm (4ft 7in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located to the left as you face the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 2 steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 140cm (4ft 7in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located on the right as you face the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The width of the ramp or slope is 120cm (3ft 11in).

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 2 steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

This information is for the entrance located on the ground floor.

There is level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 134cm (4ft 4in) wide.

There is level access to the service.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Customers can charge scooters or wheelchairs at the venue.

The following information is for the refectory.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is not a lowered section at the service counter.

No tables are permanently fixed.

No chairs are permanently fixed.

No chairs have armrests.

The nearest table is 6m (19ft 8in) from the refectory entrance.

The distance between the floor and the lowest dining table is 70cm (2ft 3in).

The distance between the floor and the highest dining table is 70cm (2ft 3in).

There is ample room for a wheelchair user to manoeuvre.

Menus are available hand held.

Menus are not available in Braille.

Menus are available in large print.

Picture menus are available.

Menus are not clearly written.

Menus are presented in contrasting colours.

The type of food served here is traditional hot and cold meals and snacks.

There are no adapted toilets within this venue designated for public use.

The nearest toilet facilities are located in the Goschen Centre, adjacent to the Refectory.

Availability and Location of Standard Toilets

Standard toilets are not available.

Baby Change Facilities

Baby change facilities are not located within the venue.

The nearest toilet facilities are located in the Goschen Centre, adjacent to the Refectory.

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

Staff are not Text Relay aware.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.