Disabled Access Guide for Gordon Hill Station

The venue is situated outside the centre of the town.

This venue is situated in Enfield.

The venue is not on a road with a steep gradient.

This venue does have its own car park.

Parking is not free for all users.

Parking is not free for Blue Badge holders.

The car park is at the front of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 2 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 2.3m x 5m (7ft 6in x 16ft 4in).

The nearest designated bay is 2m (6ft 6in) from the main entrance.

The furthest designated bay is 5m (16ft 4in) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 146cm (4ft 9in) wide.

There are steps to access this area/service.

There are 1 steps to the area/service.

The lighting levels at the steps are bright.

The steps are not clearly marked.

The steps are shallow.

There is not level access to the service.

The main doors open (no doors).

The door opening is 220cm (7ft 2in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located at the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

The reception desk is 5m (16ft 4in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

Lighting levels are medium.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There are no accessible toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

There are 2 platform(s) at this station.

The station is staffed.

There are generally 1 member(s) of staff on duty.

The station is not staffed between 18:10 - 6:35.

There is an office to obtain help.

This office is located the ticket office.

The train companies operating from within this station are First Capital Connect.

There is a taxi rank.

The taxi rank is located at the far end of the station building.

The taxi rank is 12m (13yd) from the accessible entrance.

Shops and services within the station include the Coffee Hut kiosk.

Announcements on platforms are both audio and visual.

This information is for platform(s) 1-2.

The platform(s) which has/have level access is/are 1-2.

The platform(s) accessed by steps only is/are 1-2.

Staff do receive disability awareness / equality training.

Documents can be requested in Braille.

Documents can be requested in large print.

Staff are trained to take TypeTalk calls.