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Disabled Access Guide for The Goodwood Hotel
Goodwood
Chichester
West Sussex
PO18 0QB
Tel: 01243 775537
Fax: 01243 520120
Email: reservations@goodwood.com
Web: http://www.goodwood.com
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Introduction
Services/facilities within the building include a restaurant and bar.
Services/facilities within the grounds include a health club and function suite.
Related link Goodwood Park Hotel Function Suite.
Related link Goodwood Park Health Club.
Patrons have use of all health club facilities.
Location
The venue is situated outside the centre of the city.
This venue is situated in Chichester.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Chichester.
There is not a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is free for all users.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 3 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 2.85m x 4.8m (9ft 4in x 15ft 8in).
The nearest designated bay is 21m (23yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is loose chippings.
There is a dropped kerb/non stepped access from the car park to the venue.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located in the car park.
There is not level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 135cm (4ft 5in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located directly in front of the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The width of the ramp or slope is 148cm (4ft 10in).
Outside Access (Alternative Bar Entrance)
This information is for the entrance located in the car park.
There is not level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 130cm (4ft 3in) wide.
Outside Access (Alternative Bar Entrance)
This information is for the entrance located in the car park.
There is not level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 130cm (4ft 3in) wide.
Level Change (Alternative Bar Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading from the car park to the entrance steps.
The ramp or slope is steep.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The width of the ramp or slope is 120cm (3ft 11in).
There are steps to access this area/service.
The steps are located at the threshold.
There are 2 steps to the area/service.
The steps are not clearly marked.
The steps are shallow.
The steps do not have handrails.
Reception
The reception desk is 3m (9ft 10in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
Lighting levels are medium.
There is a hearing assistance system.
The hearing system is a portable loop.
Staff are trained to use the hearing system.
Inside Access
There is not level access to the service.
There is a hearing assistance system.
The system is a portable loop.
Staff are trained to use the hearing assistance system.
This venue does play background music.
Music is played in the restaurant and bar.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
Customers can charge scooters or wheelchairs at the venue.
Past reception there are various easy/moderate slopes to access the rooms/bar/restaurant.
Other Floors
The floors which are accessible by stairs are G-1.
There are 14 steps between floors.
The lighting level is medium.
The steps are not clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is not a landing.
The services on the floors which are not accessible are further bedrooms.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 21m (23yd) from the main entrance.
The adapted toilet is located off the main corridor.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a locking handle.
The width of the adapted toilet door is 79cm (2ft 7in).
The door is heavy.
The dimensions of the adapted toilet are 180cm x 200cm (5ft 10in x 6ft 6in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 110cm (3ft 7in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
It is not a push button style of alarm.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is a hand dryer.
The hand dryer can be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is poor.
The contrast between the external door and wall is poor.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is fair.
Lighting levels are bright.
Baby change facilities are located within the venue.
The baby change facilities are located in the adapted toilet.
The height of the baby change table once extended is 84cm (2ft 9in).
Inside the venue, there is level access to the baby change facility.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located in the corridor past reception.
The female and male toilets are 8m (26ft 2in) from the accessible entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are medium.
Restaurant / Bar (The Richmond Arms Restaurant)
The following information is for the restaurant.
Once inside, there is level access to the service.
Full table service is available.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
All chairs have armrests.
The nearest table is 1m (3ft 3in) from the restaurant entrance.
The distance between the floor and the lowest dining table is 69cm (2ft 3in) cm.
The distance between the floor and the highest dining table is 69cm (2ft 3in) cm.
Menus are hand held.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is varied.
The restaurant is open for breakfast, lunch and dinner.
Restaurant / Bar (The Richmond Arms Bar)
The following information is for the bar.
Once inside, there is not level access to the service.
Food is available from the bar.
Full table service is available.
No tables are permanently fixed.
No chairs are permanently fixed.
All chairs have armrests.
The nearest table is 20m (22yd) from the bar accessible entrance.
The distance between the floor and the lowest dining table is 36cm (1ft 2in) cm.
The distance between the floor and the highest dining table is 70cm (2ft 3in) cm.
Menus are hand held.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is light snacks.
The bar is open from 12:00 onwards.
Rooms
The Tourist Board rating is 4 star.
There are 91 room(s) in total.
There are 28 standard ground floor rooms.
There are 63 standard rooms on other floors.
Adapted Rooms
There are adapted ensuite facilities
There is/are 2 room(s) with adapted ensuite facilities.
There is/are 0 adjoining room(s) available for carers.
Location of and access to rooms with adapted ensuite
The adapted room viewed is 62m (68yd) from the main entrance.
There is level access from an accessible entrance
No adapted rooms are located in a separate building from the main hotel.
Adapted Room
The room number or room name viewed was 204.
The width of the door is 77cm (2ft 6in).
The height of the bed is 63cm (2ft ).
The measurement between the bed base and floor is 3cm (1in).
Light switches are within 120cm (3ft 11in) from floor level.
There is a functional emergency alarm in the room.
It is not a push button style alarm.
An adjoining room is not available.
Assistance dogs are welcomed to stay with guests in adapted rooms.
Adapted Ensuite
The width of the door to the ensuite is 78cm (2ft 6in).
The door opens outwards.
The door weight is heavy.
The dimensions of the adapted ensuite are 202cm x 168cm (6ft 7in x 5ft 6in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 134cm (4ft 4in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
Wall mounted grab rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
The toilet seat is 42cm (1ft 4in) above floor level.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
It is not placed higher than 100cm (3ft 3in) in height.
There is a sink.
The sink can be reached from seated on the toilet.
The height of the sink is 81cm (2ft 7in).
The tap type is lever.
There is a mixer tap for the sink.
There is a functional emergency alarm in the ensuite.
Disposal facilities are not available.
There are mirrors.
Mirrors are placed at a lower level or at an angle for ease of use.
Bath and Shower
There is a bath.
The height of the side of the bath from floor level is 54cm (1ft 9in).
The tap type is twist/turn.
There is a mixer tap.
There is a shower over the bath.
The shower head height is adjustable.
The shower control type is twist/turn.
There are handrails available.
Wheel In Shower
There is not a wheel in shower.
Signage, colour contrast and lighting in adapted rooms
There is no Braille signage on or near the hotel door.
There is no tactile signage on or near the hotel door.
There is no pictorial signage on or near the hotel door.
There is no additional signage on or near the hotel door.
The colour contrast between the external hotel room door and wall is poor.
The colour contrast between the walls and floor is fair.
The colour contrast between the internal hotel room door and wall is fair.
The colour contrast between the external ensuite door and wall is fair.
Lighting levels are medium.
Colour contrast and lighting in adapted ensuite
The colour contrast between the internal ensuite door and wall is poor.
The colour contrast between the walls and floor in the ensuite is poor.
The colour contrast between the drop down rails and wall is poor.
The colour contrast between the grab rails and wall is poor.
Lighting levels are medium.
Auxiliary Aids - general
Some of the hotel rooms have auxiliary aids for people with sensory impairments.
Flashing alarms are available.
Teletext/Subtitles/Ceefax are available.
Flashing fire alarms are in rooms.
The hotel does not provide other auxiliary aids for people with mobility impairments.
The number of adapted rooms with baths is 2.
The number of adapted rooms with wheel in showers is 0.
Standard Rooms
Ground Floor Standard Rooms
There are standard rooms on the ground floor.
There is level access to ground floor rooms.
None of these rooms are accessed by platform lift.
Adjoining rooms are not available.
Standard Rooms on Other Floors
There are standard rooms on other floors.
The other floors cannot be accessed by lift.
Adjoining rooms are not available.
Level Change (Bar/ Restaurant)
There are steps to access this area/service.
The steps are located leading to the bar from the restaurant.
There are 4 steps to the area/service.
The steps are not clearly marked.
The steps are deep.
The steps do have handrails.
The handrails are on both sides.
Additional Information
Staff do receive disability awareness training.
Documents are not available in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
Staff are Text Relay aware.
There is an open fireplace.
Plastic cups are available.
Plastic cutlery is available.
Drinking straws are available on request.
Children are welcomed at the venue.
There is a wheelchair available to borrow.
The photograph shows 1 of the adapted bedrooms.
