Disabled Access Guide for Gidea Park Station

The venue is situated within the centre of the town or city.

This venue is situated in Gidea Park.

The venue is not on a road with a steep gradient.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is not free for all users.

The car park is at the back of the venue.

The car park type is open air/surface.

There are 2 designated parking bay(s) within the car park.

The nearest designated bay is 6m (19ft 8in) from the alternative entrance.

The furthest designated bay is 10m (11yd) from the alternative entrance.

The car park surface is tarmac.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 125cm (4ft 1in) wide.

This information is for the entrance located at the rear of the building.

There is not level access to the service.

There is a ramp or slope to access this area/service.

The ramp or slope is located as you enter via the alternative entrance.

The ramp or slope is steep.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The reception desk is 5m (16ft 4in) from the main entrance.

There is level access to reception from the entrance.

Lighting levels are medium.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are not trained to use the hearing system.

There is not level access to the service.

There is not a hearing assistance system.

This venue does not play background music.

There is not a ramp or slope to access this area/service.

There are steps to access this area/service.

There are 6 steps to the area/service.

The lighting levels at the steps are medium.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

There are 4 platform(s) at this station.

The station is staffed.

There are generally 1 member(s) of staff on duty.

There is an office to obtain help.

This office is located on platform 3.

There is a ticket office.

The ticket office is located at the main entrance.

The train companies operating from within this station are national express.

Announcements on platforms are both audio and visual.

Platforms which have tactile markings at the platform edge are 1-4.

This information is for platform(s) 1-4.

The platform(s) accessed by steps only is/are 1-4.

There is not a ramp or slope to access this area/service.

There are steps to access this area/service.

The steps are located in front of the platforms.

There are 34 steps to the area/service.

The lighting levels at the steps are low.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

There is not a standard and/or platform lift to access this area/service.

There are no accessible toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located on Platform 3.

Inside the venue, there is level access to the female and male toilet.

Lighting levels are medium.

The facility is available between 06.00 - 22.00 daily.

Staff do receive disability awareness / equality training.

Staff are not Text Relay aware.

Children are welcomed at the venue.