| Day | Opening Times |
|---|---|
| Monday | 08:00 - 13:00 |
| Monday | 14:00 - 20:00 |
| Tuesday | 08:00 - 13:00 |
| Tuesday | 14:00 - 18:30 |
| Wednesday | 08:00 - 13:00 |
| Wednesday | 14:00 - 18:30 |
| Thursday | 08:00 - 13:00 |
| Thursday | 14:00 - 20:00 |
| Friday | 08:00 - 13:00 |
| Friday | 14:00 - 18:30 |
| Saturday | Closed |
| Sunday | Closed |
The venue is situated within the centre of the city.
This venue is situated in London.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Paddington.
There is not a bus stop within 150m (164yds) of the venue.
The nearest underground station is Bayswater.
This venue does not have its own car park.
There is not a car park for public use within 200m (approx).
On street marked Blue Badge bays are available.
The dimensions of the on street marked Blue Badge parking bays are 2.1m x 5.9m (6ft 10in x 19ft 4in).
On street Blue Badge parking is located outside Pickering House.
Clearly signed and/or standard on street marked bays are not available.
There is not a designated drop off point.
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 180cm (5ft 10in) wide.
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
The desk is 4m (13ft 1in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are medium.
There is not a hearing assistance system.
There is not a touchscreen.
There is not a prescription box.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
There is level access once inside the venue.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are medium.
Motorised scooters are allowed in public parts of the venue.
Customers can charge scooters or wheelchairs at the venue.
The type of flooring in walkways and corridors is tiles.
There is a waiting room / area.
The waiting room / area is 5m (16ft 4in) from the main entrance.
There is level access into the waiting room / area.
There are doors into the waiting room / area.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 130cm (4ft 3in) wide.
The type of flooring is tiles.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
No tables are permanently fixed.
Some chairs have armrests.
Announcements are in person.
Information in other languages and formats is available on request.
Lighting levels are medium.
The room does not have background music playing.
There is no television.
There is space for an assistance dog to rest.
There are no vending machines.
There is a children's play area.
There are 9 consultation / treatment rooms available.
The room surveyed was No. 2.
The consultation / treatment room is 4m (13ft 1in) from the reception.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 89cm (2ft 11in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is not adjustable.
There is a chair.
The chair is not adjustable.
Some chairs are permanently fixed.
A hoist is not available.
Lighting levels are medium.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
There are adapted toilets within this venue designated for public use.
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 13m (14yd) from the main entrance.
The adapted toilet is located at the rear of the building.
There is level access to the adapted toilet.
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 90cm (2ft 11in).
The door is heavy.
The dimensions of the adapted toilet are 130cm x 230cm (4ft 3in x 7ft 6in).
Floor manoeuvring space is clear in the adapted toilet.
There is not a lateral transfer space.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
No emergency alarm is fitted in the cubicle.
Disposal facilities are not available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the right.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 47cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser can be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 140cm (4ft 7in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is not placed higher than 74cm.
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is fair.
The contrast between the walls and floor is good.
Lighting levels are medium.
Baby change facilities are located within the venue.
The baby change facilities are located in the adapted toilet.
The height of the baby change table once extended is 95cm (3ft 1in).
Inside the venue, there is level access to the baby change facility.
Standard toilets are available.
The unisex toilet is located at the rear of the building.
The unisex toilets are 12m (13yd) from the main entrance.
Inside the venue, there is level access to the unisex toilet.
Lighting levels are medium.
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
Children are welcomed at the venue.