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Grosvenor Casino Blackpool

The Sandcastle, South Promenade, Blackpool, Lancashire, FY4 1BB

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Access Guide

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Location

  • The venue is situated outside the centre of the town or city.
  • This venue is situated in Blackpool.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Blackpool South.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 240cm x 490cm (7ft 10in x 16ft 1in).
    • The nearest Blue Badge bay is 12m (13yd 4in) from the main entrance.
    • The furthest Blue Badge bay is 18m (19yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
  • Public Car Parks View
    • There is not a/are not Blue Badge parking bay(s) available within the car park.
  • Comments View
    • The car park is 3m from the venue's entrance.
    • The convenient dropoff point is located directly outside the main/accessible entrance
    • The car park is situated on a moderate slope.
    • A valet parking service is available after 19.00 Monday to Saturday and after 13.00 on Sunday.
    • The photograph shows the convenient drop-off area outside the main/accessible entrance.

Outside Access (Car Park - Main/Accessible Entrance)

  • This information is for the entrance located of the car park.
  • There is level access into the venue.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 190cm (6ft 3in).

Reception

  • The desk/counter is 7m (7yd 1ft) from the front entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The lighting levels are good.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • The lighting levels are good.
  • Comments View
    • There is a moderate ramp with a width of 155cm.
    • The ramp provides access to the bar/restaurant, toilets and platform lift on the ground floor.

Restaurant Bar Internal (Ground Floor Restaurant/Bar Area)

  • The following information is for the bar.
  • Once inside, there is not level access to the service.
  • Food is not available from the bar.
  • Full table service is available.
  • There is not a lowered section at the service counter.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 28m (30yd 1ft) from the main entrance.
  • The distance between the floor and the lowest table is 69cm (2ft 3in).
  • The distance between the floor and the highest table is 98cm (3ft 3in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is bar snacks and seasonal food.

Level Change (Ground Floor Restaurant/Bar Area)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is permanent.
  • The width of the ramp/slope is 155cm (5ft 1in).
  • The ramp/slope does bypass the step(s).
  • Comments View
    • The nearest table from the main/accessible entrance is 28 metres (30.6 yards) away.

Restaurant Bar Internal (G Casino Restaurant)

  • Once inside, there is not level access to the service.
  • Full table service is available.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 32m (34yd 2ft) from the main entrance.
  • The distance between the floor and the lowest table is 74cm (2ft 5in).
  • The distance between the floor and the highest table is 94cm (3ft 1in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is à la carte.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting levels are good.

Lift

  • There is a lift for public use.
  • The lift is located in the bar/restaurant area.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is approximately 30m (32yd 2ft) from the accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Accessible Toilet (Ground Floor- Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 40m (43yd 2ft) from the accessible entrance.
    • This accessible toilet is located at the rear of the bar/restaurant area.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 165cm x 250cm (5ft 5in x 8ft 2in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is push.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary, non-infectious waste and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 110cm (3ft 7in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.
  • Comments View
    • Access to the accessible toilet is via the same ramp as the standard toilets.

Accessible Toilet (First Floor- Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 38m (41yd 1ft) from the lift entrance.
    • This accessible toilet is located on the first floor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 165cm x 250cm (5ft 5in x 8ft 2in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is push.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary, non-infectious waste and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 110cm (3ft 7in).
    • There is not a towel dispenser.
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.

Standard Toilet(s) (Ground Floor)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located at the rear of the bar/restaurant area.
    • The female toilet(s) is/are approximately 49m (53yd 1ft) from the accessible entrance.
    • Inside the venue, there is not level access to the female toilet(s).
    • Lighting levels in the female toilets are good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located at the rear of the bar/restaurant area.
    • The male toilet(s) is/are approximately 44m (48yd 4in) from the accessible entrance.
    • Inside the venue, there is not level access to the male toilet(s).
    • Lighting levels in the male toilets are good.
  • Comments View
    • Access to the adapted toilet is via the same moderate ramp as the standard toilets.

Standard Toilet(s) (First Floor)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the first floor.
    • The female toilet(s) is/are approximately 28m (30yd 1ft) from the lift entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • This is by lift.
    • Lighting levels in the female toilets are good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the first floor.
    • The male toilet(s) is/are approximately 27m (29yd 1ft) from the lift entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • This is by lift.
    • Lighting levels in the male toilets are good.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • Comments View
    • It is advisable to notify the venue in advance if bringing an assistance dog.
    • The photograph shows the ramped access to the bar/restaurant area on the ground floor.