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Photo from London Borough of Richmond Upon Thames



Disabled Access Guide for Fulwell Station

Venue Image
Address:
Wellington Gardens
Twickenham
Middlesex
TW2 5NY

Tel: 0845 6000 650
Fax: 023 8072 8187
Textphone: 0800 692 0792

Email: customerrelations@swtrains.co.uk

Web: http://www.southwesttrains.co.uk

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Location

The venue is situated outside the centre of the town or city.

This venue is situated in Twickenham.

The venue is not on a road with a steep gradient.

Parking

Parking Image

This venue does have its own car park.

There are 0 designated parking bay(s) within the car park.

The car park surface is tarmac.

The car park does not have a height restriction barrier.

Outside Access (Clonmell Road Entrance)

Outside Access Image

There is level access to the service.

The main doors open (no doors).

This entrance opens onto the bridge walkway.

Outside Access (Wellington Gardens Entrance)

Outside Access Image

There is level access to the service.

The main doors open (no doors).

This entrance opens onto the bridge walkway and Ticket Office area.

Reception (Ticket Office)

Reception Image

The reception desk is 4m (13ft 1in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

The Ticket Office is located inside the Wellington Gardens entrance.

Train Station

Train Station Image

There are 2 platform(s) at this station.

The station is not staffed.

There is not an office to obtain help.

The train companies operating from within this station are South West Trains.

There is not a taxi rank.

Announcements on platforms are both audio and visual.

This station is unmanned.

Platform

Train Station Platform Image

This information is for platform(s) 1-2.

The platform(s) accessed by steps only is/are 1-2.

Additional Information

Documents are not available in Braille.

Documents are not available in large print.

Staff are trained to take TypeTalk calls.