Disabled Access Guide for Friends Shop

The Friends Shop is located on level 2 of the building.

There is a hopper shuttle bus which runs between Ashford and St Peter's hospital sites, on Monday to Friday only, and is freely available to all staff, patients and visitors.

Wheelchairs, baby buggies, pushchairs and walking frames cannot be accepted on the hopper bus due to the limited capacity of the vehicles and no secure storage available on the vehicles.

The venue is situated outside the centre of the town.

This venue is situated in Chertsey.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Chertsey.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is not free for all users.

Parking is not free for Blue Badge holders.

The car park is at the front of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 25 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.8m x 4.8m (12ft 5in x 15ft 8in).

The nearest designated bay is 2m (6ft 6in) from the Level 1 entrance.

The furthest designated bay is 20m (22yd) from the Level 1 entrance.

The route from the car park to the entrance is accessible to a wheelchair user unaided.

The car park surface is tarmac.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

This information is for the entrance located at the front of the building.

There is level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 140cm (4ft 7in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 140cm (4ft 7in) wide.

This information is for the entrance located on level 2 of the Outpatients Wing.

There is level access to the service.

The main doors open (no doors).

The door opening is 180cm (5ft 10in) wide.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

The type of flooring in walkways and corridors is vinyl.

There are no adapted toilets within this venue designated for public use.

The nearest adapted toilet is located on level 2 of the Outpatients Wing.

Please see the separate guide for access information.

Availability and Location of Standard Toilets

Standard toilets are not available.

the nearest standard toilets are located on level 2 of the Outpatients Wing.

Please see the separate guide for access information.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are Text Relay aware.

Children are welcomed at the venue.