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Disabled Access Guide for The Forum @ Greenwich
Trafalgar Road
Greenwich
London
SE10 9EQ
Tel: 020 8853 5212
Fax: 020 8858 1909
Web: http://www.forumatgreenwich.org
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 08:30 - 21:30 |
| Tuesday | 08:30 - 21:30 |
| Wednesday | 08:30 - 21:30 |
| Thursday | 08:30 - 21:30 |
| Friday | 08:30 - 21:30 |
| Saturday | Closed |
| Sunday | 08:30 - 18:00 |
Opening times vary on Saturdays.
Location
The venue is situated within the centre of the borough.
This venue is situated in Greenwich.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Maze Hill.
There is a bus stop within 150m (164yds) of the venue.
The nearest underground station is Cutty Sark DLR.
Parking (Blue Badge Bays)
This venue does have its own car park.
Parking is free for Blue Badge holders.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 6 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.15m x 5m (10ft 4in x 16ft 4in).
The nearest designated bay is 26m (28yd) from the main entrance.
The furthest designated bay is 47m (51yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Parking (Standard Car Park)
This venue does have its own car park.
Parking is free for all users.
The car park is at the back of the venue.
The car park type is open air/surface.
There are 0 designated parking bay(s) within the car park.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The bell is in a suitable position to allow wheelchair users to gain access.
The main doors open automatically.
The doors are double width.
The door opening is 140cm (4ft 7in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 172cm (5ft 7in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading up to the doors.
The ramp or slope is moderate.
The ramp or slope is permanent.
Outside Access (Alternative Entrance)
This information is for the entrance located at the rear of the building.
There is not level access to the service.
The bell is in a suitable position to allow wheelchair users to gain access.
The intercom is in a position to allow wheelchair users to gain access.
The main doors open automatically.
The doors are single width.
The door opening is 122cm (4ft ) wide.
Level Change (Alternative Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the doors.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
Outside Access (Secondary Building)
This information is for the entrance located at the front of the secondary building.
There is level access to the service.
The main doors open towards you (pull).
The doors are single width.
The doors are heavy.
The door opening is 91cm (2ft 11in) wide.
Reception
The reception desk is 6m (19ft 8in) from the main entrance.
The reception desk is medium height.
The desk has a lowered section.
Lighting levels are bright.
There is not a hearing assistance system.
Inside Access (Main Building)
There is level access to the service.
There is a hearing assistance system.
The system is a portable loop.
Staff are trained to use the hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
Customers can charge scooters or wheelchairs at the venue.
Inside Access (Secondary Building)
There is not level access to the service.
There is a hearing assistance system.
The system is a portable loop.
Staff are trained to use the hearing assistance system.
This venue does not play background music.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
Level Change (Children's Room)
There is a ramp or slope to access this area/service.
The ramp or slope is located going down into the room.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The width of the ramp or slope is 140cm (4ft 7in).
Other Floors
The floors which are accessible by stairs are G-1-2.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift (Main Lift)
The lift is located just beyond reception on the left.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2.
The lift is 16m (17yd) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.1m x 2.1m (3ft 7in x 6ft 10in).
The clear door width is 91cm.
There are not separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is medium.
The lift does have Braille markings.
The lift does have tactile markings.
Lift (Large Lift)
There is a lift for public use.
The lift is located by the Alternative Entrance.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2.
The lift is 4m (13ft 1in) from the alternative entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.5m x 2.48m (4ft 11in x 8ft 1in).
The clear door width is 127cm.
There are not separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is low.
The lift does have Braille markings.
The lift does have tactile markings.
Restaurant / Bar
The following information is for the cafe.
Once inside, there is level access to the service.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
No chairs have armrests.
The nearest table is 19m (21yd) from the main entrance.
The distance between the floor and the lowest dining table is 65cm (2ft 1in) cm.
Menus are hand held.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is sandwiches and home-made food.
Adapted Toilet (Ground Floor)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The adapted toilet is 25m (27yd) from the main entrance.
The adapted toilet is located just beyond the cafe, opposite the alternative entrance.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 83cm (2ft 8in).
The door is light.
The dimensions of the adapted toilet are 165cm x 220cm (5ft 4in x 7ft 2in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 82cm (2ft 8in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is push.
There is not a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the left.
There is a shelf within the adapted toilet.
The shelf is not higher than 100cm (3ft 3in).
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
There is a hand dryer.
The hand dryer can be reached from seated on the toilet.
The hand dryer is placed higher than 100cm.
The hand dryer is 43cm (1ft 4in) high.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 84cm (2ft 9in) high.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are bright.
There are two adapted toilets on the ground floor that effectively mirror one another. The toilet described is the left-hand toilet when approaching from the rear of the building, and is pictured first.
Baby change facilities are located within the venue.
The baby change facilities are located in the adapted toilet on the left (first picture).
The height of the baby change table once extended is 110cm (3ft 7in).
Inside the venue, there is level access to the baby change facility.
Standard Toilet (Ground Floor)
Access to Standard Female and Male Toilets
The female and male toilets are located opposite the alternative entrance.
The female and male toilets are 28m (30yd) from the main entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are bright.
The photographs show the male standard toilet on the ground floor.
Adapted Toilet (First Floor)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 6m (19ft 8in) from the main lift.
The adapted toilet is located on the left hand side coming out of the main lift.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 85cm (2ft 9in).
The door is heavy.
The dimensions of the adapted toilet are 182cm x 210cm (5ft 11in x 6ft 10in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 120cm (3ft 11in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the right.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are not placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is a hand dryer.
The hand dryer can be reached from seated on the toilet.
The hand dryer is placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are bright.
There are two adapted toilets on the first floor that effectively mirror one another. The toilet described is on the left hand side and is pictured first.
Adapted Toilet (Second Floor)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The adapted toilet is 7m (22ft 11in) from the main lift.
The adapted toilet is located coming out of the main lift, left then left again.
There is level access to the adapted toilet.
This is by lift.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens inwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 90cm (2ft 11in).
The dimensions of the adapted toilet are 300cm x 350cm (9ft 10in x 11ft 5in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 90cm (2ft 11in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is a shelf within the adapted toilet.
The shelf is not higher than 100cm (3ft 3in).
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is fair.
The contrast between the walls and floor is good.
Lighting levels are bright.
The adapted toilet is extremely large and features push pads for entry and exit and a hoist (pictured).
Standard Toilet (Second Floor)
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located just beyond the adapted toilet.
The female toilets are 11m (12yd) from the main entrance.
Inside the venue, there is level access to the female toilet.
This is by lift.
Lighting levels are bright.
Adapted Toilet (Secondary Building)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is Braille signage on or near the toilet door.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The adapted toilet is 14m (15yd) from the main entrance of the secondary building.
The adapted toilet is located along the corridor in the secondary building.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 90cm (2ft 11in).
The door is light.
The dimensions of the adapted toilet are 148cm x 194cm (4ft 10in x 6ft 4in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 65cm (2ft 1in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is placed higher than 100cm.
The toilet roll holder is 108cm (3ft 6in) high.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is fair.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are low.
Standard Toilet (Secondary Building)
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located on the left of the adapted toilet.
The female toilets are 16m (17yd) from the main entrance of the secondary building.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located on the right of the adapted toilet.
The male toilets are 12m (13yd) from the main entrance of the secondary building.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
The photographs show the male toilet in the secondary building.
Additional Information
Staff do receive disability awareness training.
Documents are not available in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is generally on duty.
Staff are trained to BSL level (unknown at time of research).
Staff are Text Relay aware.
Plastic cups are available.
Plastic cutlery is available.
Drinking straws are available on request.
