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Photo from NHS Westminster



Disabled Access Guide for Fitzrovia Medical Centre

Venue Image
Address:
31 Fitzroy Centre
London
W1T 6EU

Tel: 020 738 75798
Fax: 020 7387 2497

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Opening Times

DayOpening Times
Monday08:30 - 13:00
Monday14:00 - 20:00
Tuesday08:30 - 13:00
Tuesday14:00 - 18:30
Wednesday08:30 - 13:00
Wednesday14:00 - 18:00
Thursday08:30 - 13:00
Thursday14:00 - 20:00
Friday08:30 - 13:00
Friday14:00 - 18:00
SaturdayClosed
SundayClosed

Location

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Euston.

The nearest underground station is Warren Street.

Parking

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are available.

There is not a designated drop off point.

There is a standard parking strip located on Warren Street.

Outside Access (Main Entrance)

Outside Access Image

This information is for the entrance located in Fitzrovia Square.

There is not level access to the service.

The bell is not in a suitable position to allow wheelchair users to gain access.

The intercom is not in a position to allow wheelchair users to gain access.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 96cm (3ft 1in) wide.

Level Change (Main Entrance)

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There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is portable.

Please contact a member of staff.

The width of the ramp or slope is 100cm (3ft 3in).

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 3 steps to the area/service.

The steps are not clearly marked.

The steps are medium.

The steps do not have handrails.

The portable ramp is used to bypass the last step in front of the entrance.

Reception

Reception Image

The desk is 6m (19ft 8in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is low.

The desk is generally staffed.

Lighting levels are bright.

There is not a hearing assistance system.

There is not a touchscreen.

There is not a prescription box.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

Inside Access

Inside Access Image

There is not level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are varied.

The type of flooring in walkways and corridors is vinyl and wood.

Waiting Room / Area

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There is a waiting room / area.

The waiting room / area is 2m (6ft 6in) from the main entrance.

There is level access into the waiting room / area.

There are not doors into the waiting room / area.

The type of flooring is wood.

No chairs are permanently fixed.

All chairs have armrests.

Announcements are in person.

Information is available in different languages.

Information in other languages and formats is available on request.

Languages available are Bengali.

Lighting levels are bright.

The room does not have background music playing.

There is a television.

There is space for an assistance dog to rest.

There are no vending machines.

There is a children's play area.

Consultation / Treatment Room (GP Consulting Room)

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There are 11 consultation / treatment rooms available.

The room surveyed was GP Consulting Room.

The consultation / treatment room is 8m (26ft 2in) from the reception.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 76cm (2ft 5in) wide.

The type of flooring is vinyl.

There is a bed/couch.

The bed/couch is not adjustable.

There is a chair.

The chair is not adjustable.

No chairs have armrests.

No chairs are permanently fixed.

No tables are permanently fixed.

A hoist is not available.

Lighting levels are bright.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

Consultation / Treatment Room (Nurses Room)

ConsTreatRoom Image

There are 11 consultation / treatment rooms available.

The room surveyed was Nurses Room.

The consultation / treatment room is 5m (16ft 4in) from the lifts.

There is not level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 69cm (2ft 3in) wide.

The type of flooring is wood.

There is a bed/couch.

The bed/couch is not adjustable.

There is a chair.

The chair is not adjustable.

No chairs have armrests.

No chairs are permanently fixed.

No tables are permanently fixed.

A hoist is not available.

Lighting levels are bright.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

Other Floors

Other Floors Image

The floors which are accessible by stairs are B-G-1-2.

There are 15+ steps between floors.

The lighting level is medium.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on the right side going up.

There is a landing.

The services on the floors which are not accessible are all consultation rooms on other floors.

Lift

Lift Image

There is a lift for public use.

The lift is located on the ground floor.

The lift is a stair lift.

The floors which are accessible by this lift are B-G.

The lift is 10m (11yd) from the main entrance.

The controls for the lift are within reach for a wheelchair user.

Adapted Toilet

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There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

The toilet is not for the sole use of disabled people.

There is tactile signage on or near the toilet door.

There is pictorial signage on or near the toilet door.

The adapted toilet is located on the basement level.

There is not level access to the adapted toilet.

Features and dimensions of adapted toilets

This is a unisex toilet.

A key is not required for the adapted toilet.

The door opens inwards.

The door is locked by a locking handle.

The width of the adapted toilet door is 83cm (2ft 8in).

The door is heavy.

The dimensions of the adapted toilet are 113cm x 270cm (3ft 8in x 8ft 10in).

Floor manoeuvring space is clear in the adapted toilet.

There is a lateral transfer space.

As you face the toilet pan the transfer space is on the right.

The lateral transfer space is 185cm (6ft ).

There is a dropdown rail on the transfer side.

There is a flush on the transfer side.

The tap type is lever.

There is a mixer tap.

There is a functional emergency alarm available.

It is not a push button style of alarm.

Disposal facilities are not available in the cubicle.

There is not a coat hook.

Position of fixtures in adapted toilets

Wall mounted rails are available.

As you face the toilet the wall mounted grab rails are on the left.

There is a shelf within the adapted toilet.

The shelf is not higher than 100cm (3ft 3in).

There are mirrors in the adapted toilet.

Mirrors are placed at a lower level or at an angle for ease of use.

The height of the toilet seat above floor level is 44cm (1ft 5in).

There is not a hand dryer.

There is a towel dispenser.

The towel dispenser cannot be reached from seated on the toilet.

The towel dispenser is not placed higher than 100cm.

There is a toilet roll holder.

The toilet roll holder can be reached from seated on the toilet.

The toilet roll holder is placed higher than 100cm.

The toilet roll holder is 105cm (3ft 5in) high.

There is a sink.

The sink cannot be reached from seated on the toilet.

The sink is placed higher than 74cm.

The sink is 80cm (2ft 7in) high.

Colour contrast and lighting in adapted toilets

The contrast between the internal door and wall is poor.

The contrast between the external door and wall is poor.

The contrast between the grab rails and wall is poor.

The contrast between the drop down rails and wall is poor.

The contrast between the walls and floor is good.

Lighting levels are medium.

Standard Toilet

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Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located on the ground floor.

The unisex toilets are 12m (13yd) from the main entrance.

Inside the venue, there is level access to the unisex toilet.

Lighting levels are medium.

Additional Information

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Children are welcomed at the venue.